Participating Frequently

PP crashes on opening a project or creating a new project 24.5.0 (Build 11) MacOS 14.4.1

Forum|Forum|1 year ago
April 18, 2024
5 replies
425 views

When trying to open an existing project or create a new one, PP crashes immediately.

I'm running the Beta 24.5.0 (Build 11) on MacOS 14.4.1 on a Macbook Pro M2 Max.

At this point, I can't do anything about the application.

Performance or Stability

M

mlydy1Author

Participating Frequently

Yes, that's what I said I did. It takes you to the wrong location.

Ann Bens

Community Expert

M

mlydy1Author

Participating Frequently

Also, as a side note, when you can't open a project, you don't have the option to provide feedback by clicking that icon, as it doesn't exist. So I went to the help menu and clicked the link that said "provide feedback," which by default puts you in the regular Premier Pro community. I was not aware that there was a (BETA) community. I guess that should be reported as a bug as well since it doesn't take you to the proper community by default.