Participant

Premiere AI Assistant shows weekly limit and does not reset at midnight GMT

Forum|Forum|2 months ago
July 20, 2026
5 replies
141 views

Premiere Pro Beta AI Assistant is displaying a message saying that I have reached my weekly limit.

Adobe’s official Premiere AI Assistant FAQ states that users receive complimentary daily credits and that the credits refresh automatically at midnight GMT. Adobe Customer Support also confirmed to me that I should ignore the word “weekly” and that access would return after midnight GMT.

However, I tested the Assistant again after midnight GMT, and it still displays “weekly limit reached” and refuses every prompt.

Steps to reproduce

Open Premiere Pro Beta.
Open a project containing approximately 233 video clips.
Use the AI Assistant to organize the clips into bins and rename them based on their content.
Continue using the Assistant until the quota message appears.
Wait until after midnight GMT.
Close and reopen Premiere Pro Beta.
Open the same project and send a new, simple prompt.

Expected result

The complimentary daily credits should refresh after midnight GMT, as stated in Adobe’s official documentation and confirmed by Adobe Customer Support.

Actual result

The Assistant remains unavailable and continues displaying:

“Weekly limit reached.”

The restriction did not reset after midnight GMT.

Additional information

Creative Cloud subscription: Paid Creative Cloud subscription
Premiere Pro Beta
Operating system: Windows 11 (up to date)

Adobe Customer Support initially confirmed that the quota was daily and would reset after midnight GMT. When it did not reset, support advised that beta-version issues must be reported in the Premiere Beta Community.

Please clarify:

Is a weekly quota currently being tested for some accounts?
Is “weekly limit reached” an incorrect display message?
Did the daily quota fail to reset on my account?
What is the actual quota and reset schedule?
Can the Premiere AI Assistant team inspect or reset the entitlement associated with my Adobe account?

I am attaching the weekly-limit screenshot

J

justaneditor123

Participating Frequently

version 27.0.0 Beta build 49
project with 2 clips totaling 17 minutes.

I had it do 3 tasks. It did the first 2 correctly and the 3rd was totally wrong. Then it argued with me and said it was correct before apologizing. When I asked it to correct the mistakes it said “you’ve reached your daily limit”

Like well thanks for screwing up the timeline then running out of credits.
Was not a great experience.

For context.
17 minute video clip.
I asked it to scan through and cut all silence gaps of 1.5 seconds and longer and color them red. (I chose red instead of ripple delete because I’ve seen this tool delete actual audio before and I wanted to grade its work before manually deleting them)
It went through and did a good job for the most part. Missed a few and overcut 2 spots. I asked it to make another pass with 1.0 second threshold it did.

Then I asked it to review the transcript for clear mistakes where speaker restarts their line and cut the mistake line and color it tan so I can see all mistakes and verify manually. This is where it messed up. It cut mistakes and injected them into random places in the timeline cutting off video that was already present and then put a bunch of clips off in the distance way after the end of my 17 minute clip. When I asked why it did that and sent a picture it argued with me claiming it never did anything of the such then I sent another picture and it apologized.

Was a bit surprised to run out of credits after only 20 minutes. This tool is not even closely usable for any serious workflow or video editing at its current limits. If you have a project with hours of footage like wedding or vlog this would get you about 5 minutes into the footage before you're out of credits.

Would be great if I could plug my own Claude or GPT subscription here as well. Currently I use MCP instead because it gets far greater usage out of it. However ½ the MCP tools made available by Adobe don’t even work and have been acknowledged on Reddit by Adobe employees as “known issues” that haven’t been fixed for years.

foxieroxie007

Participant

Yes unfortunately, I apparently reached the weekly limit in mine as well. The daily limit is one thing. The weekly… OOF! This tool seems like it will be unusable for a serious editing tasks. When it works, it works! And works wonderfully. But these limits make it difficult for an actual full project use case, OR means this will be very expensive once released publicly. 😬

Alexander_DVA

Adobe Employee

Thank you for your feedback!

There are two limits in place - one for the included free generative credits to be used in agentic workflows - and the other for the agent itself. The agent uses a rolling 7d limit for its task processing.