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ecophobic
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August 10, 2023

Premiere File Cannot Be Opened, May Be Damaged Or Corrupt Error

  • August 10, 2023
  • 1 reply
  • 605 views

Hello,

 

I had a Premiere file i was editing on my m1 max mac, in v24. After a few hours of editing, I tried opening the file again to the error:

 

"The project could not be loaded, it may be damaged or contain outdated elements."

 

I looked online, logged out and in of Adobe Creative Cloud, restarted my computer, re-installed the software, tried to recover an auto save of the file, tried to use Premiere (Intel) version, nothing worked.

 

I read about opening it on another computer and sending yourself a new saved copy with the media unlinked,

 

so that night I slack'd myself the file, opened it at home on a windows machine (it opened,) saved it as a new file, sent it back to myself,

 

the next day I went back to my Mac at work, tried to open the file, it didn't work. I then uninstalled and reinstalled premiere pro, then opened the file, NOW IT WORKED! 🙂

 

I made some edits, exported some things, then closed premiere to bring the clips into Capcut to use their beautify features.

 

I then tried to re-open the Premiere project file, to do some more edits, AND THE FILE BECAME CORRUPTED AGAIN!

 

I don't know why this is happening. I need to be able to use this file for work. Hope someone can help.

 

I've attached both the original file and the windows re-save if anyone knows how to repair files or look at that sort of thing.

 

Best wishes

1 reply

Ann Bens
Community Expert
Community Expert
August 10, 2023

Moved to beta forum

Known issue: have to wait for 24.0 build 24.

Check out the beta forum for similar threads.