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J
JustAChemicalGuy
Participant
February 19, 2024

Premiere opening project to blank screen

  • February 19, 2024
  • 2 replies
  • 344 views

Opening a project in premiere pro shows what looks like a blank screen:

Upon further inspection, in the "Window" tab none of the items are active, and I cannot change workspaces.  When clicking them on, they do appear in their own standalone frames, but CANNOT be docked anywhere.

 

 
System info
    Application: Premiere Pro (Beta) v24.3.0.33
    OS: macOS v14.2.1, RAM: 32.00 GB GB, CPUs (logical): 12

    2 replies

    AnnikaKoenig
    Community Manager
    AnnikaKoenigCommunity Manager
    Community Manager
    February 20, 2024

    You should also be able to resolve this in builds that still have the bug by clearning the preferences. Hold down any modifier key like shift or cmd/ctrl and then select to delete the preferences in the dialog that pops up

    AnnikaKoenig
    Community Manager
    AnnikaKoenigCommunity Manager
    Community Manager
    February 20, 2024

    Thanks for reporting this issue! The Motion Graphics team believes that this bug is fixed with the latest beta build (24.3x36). It would be immensly helpful to us if you could check if the problem has in fact been resolved on your end.

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