Inspiring

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Premiere Pro Beta 25.3 crashing on start

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I updated to Premiere Pro Beta 25.3 yesterday. Crashes just as app is about to open. Tried uninstalling and reinstalling and still crashes. Never had this issue before with beta app.

Please let me know what additional info I need to provide.

Running Windows 10 with latest update, NVidia GTX 1070 with latest studio driver, 32 GB Ram, Intel i7-9700K.

Fixed typo 26.6 to 25.3 by mod.

Crash

B

batista_7739

Participant

I fixed it.

Download Creative Cloud cleaner and clean everything then download everything again.

If it doesn't work with the latest beta version download the previous

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Ann Bens

Community Expert

I have a simular setup: runs just fine.

Might to want to reinstall and use cleanertool as well.

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L

lockhartgaryAuthor

Inspiring

There was another update so I applied it. Still crashes.

v 25.3.0.025 (2025-03-20)

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Ann Bens

Community Expert

CC desktop app > apps > view updates

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L

lockhartgaryAuthor

Inspiring

How can I see what the build is? I can't open the app at all.

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Ann Bens

Community Expert

Beta 26.6?

There is no Premiere beta 26.6

Check about Premiere Pro under the HELP menu.

Or are you referring to Photoshop?

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L

lockhartgaryAuthor

Inspiring

Sorry, that should be Premiere Pro Beta 25.3.

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Ann Bens

Community Expert

Please mention not only version but build also.

Moving to the beta forum.

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