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newmediasoup
Community Expert
newmediasoupCommunity Expert
Community Expert
December 23, 2023

Premiere Pro (beta) crashes when adding Morph Cut Effect

  • December 23, 2023
  • 3 replies
  • 1068 views

Steps to reproduce:
    1. ...On my project using Zoom video assets optimized for editing, the track with the video file of the Web cameras, when adding a Morph Cut, causes a complete application crash.
 
Result: Crash.
Expected: Work reliabililty and with stability, but it's very unreliable causing me to have to use the current release, rather than use the beta.
 

Please see video of the crash attached.

 

Not crash report is ever generated. Just a complete hard exit of the program each time.


System info
    Application: Premiere Pro (Beta) v24.2.0.54
    OS: macOS v12.6.8, RAM: 64.00 GB GB, CPUs (logical): 16

    This topic has been closed for replies.

    3 replies

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    May 31, 2024

    Thanks for testing, newmediasoup!

    newmediasoup
    Community Expert
    newmediasoupCommunity ExpertAuthor
    Community Expert
    May 31, 2024

    Thank you Mayjain!

    It appears to be working again without crashing.

    Cheers,

    Joel

     

    Tested using 24.6.0 BETA (Build 9)

    M
    mayjain7130546
    Participating Frequently
    May 31, 2024

    Hi @newmediasoup,

    Sorry for the problem. This is fixed in the beta builds.  You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
    https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

    Please check and let us know how it goes. 

    Thanks,
    Mayjain

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