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Participant
September 13, 2026
Open for Voting

Premiere Pro Beta hangs indefinitely on exit, while stable Premiere 2026 closes normally

Premiere Pro Beta frequently hangs when exiting and has to be force-terminated in Task Manager. After Effects Beta shows the same behavior. Stable Premiere Pro 2026 on the same Windows system closes normally.

Troubleshooting already performed:

  • Tested with empty projects.
  • Reset preferences and caches.
  • Removed third-party MediaCore plugins.
  • Tested without Creative Cloud/CCXProcess startup.
  • Tested different audio devices and with external audio hardware disconnected.
  • Tested CUDA and OpenCL renderers.
  • Removed problematic/duplicate LUTs.
  • None of these changed the shutdown hang.

Important diagnostic finding:
Windows Wait Chain Analysis showed one Premiere thread waiting on another internal Premiere thread.
In Process Explorer, the waited-on thread contained calls from:

dunamis-ingest.dll
dunamis_http_setSendRequestCallback
dunamis_ingest_updateMPEvent

This appears to happen during application shutdown.

Expected result:
Premiere Pro Beta should exit normally within a few seconds.

Actual result:
Premiere remains running indefinitely and must be terminated manually.

Additional information:
The same issue occurs in After Effects Beta, while stable Premiere Pro 2026 exits normally on the same machine.

I can provide additional Process Explorer stack traces or system information if needed.

    1 reply

    Ann Bens
    Community Expert
    Community Expert
    September 13, 2026

    Thread will be moved to the beta forum.

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