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September 13, 2026

Premiere Pro Beta hangs indefinitely on exit, while stable Premiere 2026 closes normally

  • September 13, 2026
  • 1 reply
  • 23 views

Premiere Pro Beta frequently hangs when exiting and has to be force-terminated in Task Manager. After Effects Beta shows the same behavior. Stable Premiere Pro 2026 on the same Windows system closes normally.

Troubleshooting already performed:

  • Tested with empty projects.
  • Reset preferences and caches.
  • Removed third-party MediaCore plugins.
  • Tested without Creative Cloud/CCXProcess startup.
  • Tested different audio devices and with external audio hardware disconnected.
  • Tested CUDA and OpenCL renderers.
  • Removed problematic/duplicate LUTs.
  • None of these changed the shutdown hang.

Important diagnostic finding:
Windows Wait Chain Analysis showed one Premiere thread waiting on another internal Premiere thread.
In Process Explorer, the waited-on thread contained calls from:

dunamis-ingest.dll
dunamis_http_setSendRequestCallback
dunamis_ingest_updateMPEvent

This appears to happen during application shutdown.

Expected result:
Premiere Pro Beta should exit normally within a few seconds.

Actual result:
Premiere remains running indefinitely and must be terminated manually.

Additional information:
The same issue occurs in After Effects Beta, while stable Premiere Pro 2026 exits normally on the same machine.

I can provide additional Process Explorer stack traces or system information if needed.

    1 reply

    Ann Bens
    Community Expert
    Community Expert
    September 13, 2026

    Thread will be moved to the beta forum.