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David-Kalen-Solutions
Participant
April 17, 2024

Premiere Pro (Beta) Not Opening Projects

  • April 17, 2024
  • 11 replies
  • 4994 views

Premiere Pro Beta will not open any projects with latest update (24.5). Projects fills loading bar then immediately shuts down the app & pops up the "Adobe Creative Cloud Diagnostics" app but doesn't load that either. 

on OS Sonoma Version 14.4.1

Was able to open the Premiere Pro (Beta) project in the regular Premiere Pro App (24.3)

    11 replies

    Participant
    May 9, 2025

    my project wont open now and the other night when i would export it the audio would all glitch out whats going on???

    Bruce Bullis
    Community Manager
    Community Manager
    April 19, 2024

    Thanks for the update, Reg!

    Reg Santo Tomas
    Adobe Employee
    Adobe Employee
    April 19, 2024

    FYI several threads have been merged as they were identified to be the same issue that has been resolved.

    Reg Santo Tomas
    Adobe Employee
    Adobe Employee
    April 19, 2024

    This issue has been resolved in build 13 and onwards.

     

    We reviewed the code as soon as the issue was identified and understood. We appreciate the community's quick notification and engagement on this matter.

    petrap8563745
    Participating Frequently
    April 19, 2024

    After updating to v 24.5.0.014  Beta it works

    Kes Akalaonu
    Inspiring
    April 19, 2024

    For ppl still having this issue, build 13 for the beta fixes the project open insta-crash issue. I had a friend confirm it on the Windows side and I can confirm it on the Mac side.

    Participant
    April 19, 2024

    Hello there everyone, I hope you are all well.

     

    Straight to the point, I've updated the Premiere Pro Beta to the latest version yesterday, after the update whenever I open the app, the project panel appears and if I choose any project it will automatically shutdown and I'm not able to find a solution!

     

    I'm using Macbook pro M1.

    Peru Bob
    Community Expert
    Community Expert
    April 19, 2024

    Moved from the Premiere Pro forum to the Premiere Pro Beta forum.

    totoausveroia
    Inspiring
    April 19, 2024

    Version 24,5 Beta Buil 11
    when loading a projekt premiere crushes. 

    Premiere 34.4 Bulid 59 loads the Projekt. 

    I saved the Projekt as a copy. Still can't open it on Beta

     

    Known Participant
    April 19, 2024

    Hi Adobe Support Team,

     

    Yesterday, I have encountered issues problem where Premiere Beta fails to open any of my projects. Unlike the normal Premiere version, which functions smoothly, the beta version consistently displays an error message and refuses to load any project files nor a new project.

    I have already attempted basic troubleshooting steps such as reinstalling the software and checking for updates, but to no avail. The error persists regardless of the actions I take.

    I've also updated the app this morning when prompted, but unfortunately, the issue remains unresolved. Additionally, I noticed that the opening panel of the interface appears to be behaving strangely.

    Could you please investigate this issue? If there are any specific logs or diagnostic information you require from me to assist with troubleshooting, please let me know, and I will gladly provide them!


    Thank you, 

    Boomtown88
    Participant
    April 19, 2024

    I just finished editing my feature a few days ago so now I'm starting work on my sound design, but Premiere Pro Beta wont load my project. The project will load all the way up to 100% then crash. Now my project will load up in Premiere Pro with no problems, but I rather work in Beta. Seems like Beta runs smoother. I've also tried to create a new project to import my old project but Beta crashes after I click on "create''.  I've uninstalled and reinstalled, still the same. What the hell is going on? Can someone help me out?  Thanks