Inspiring

Premiere works, Premiere beta crashes between load screen and program start, bug report?

Forum|Forum|2 years ago
January 6, 2024
6 replies
269 views

I'm in a time crunch right now but since I went to try the beta (42.1 and 42.2) and both crashed between the loading screen and the program launch but the main version of Premiere works fine for me I thought I would take a second to give the dev's a bug report for it if you all can give the quick instructions to send it to them easily. (windows 10 does not give a "this program has crashed screen")

J

John BrAuthor

Inspiring

No crash window displaying. "In this case you can hold down Shift while launching the Beta, and choose the option "Disable third-party plugins" and "Reset plugin loading cache" and see if that lets you launch the Beta?"

This solution worked. Which is odd because I have no 3rd party apps installed.

mattchristensen

Legend

@John Br When it crashes, do you get a window appearing asking you to submit a crash report? If you do please put your email in the email box and submit it. Then you can DM me your email and I can search for your report. You may not get this window since the crash is happening early on during launch of Premiere Pro. In this case you can you hold down Shift while launching the Beta, and choose the option "Disable third-party plugins" and "Reset plugin loading cache" and see if that lets you launch the Beta?

J

John BrAuthor

Inspiring

Don't have any more time to spend on this, but I can't get there because the program crashes before it opens, during the loading screen.