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Christian Leibig
Christian Leibig
Inspiring
December 9, 2024

RED RAW source settings changes are crashing Premiere (Beta 25.2)

  • December 9, 2024
  • 6 replies
  • 402 views

I've been having this issue for a while now. It seems to work fine in the latest release version (25.1.0B73), but is broken in the current beta channel (25.2.x). Probably something to do with the new color management?

 

The problem is that handling source settings of RED RAW files crashes the program very frequently, in my case after every 1-5 changes. Easiest way to test seems to be dragging around white balance, because that triggers new image calculations many times while dragging. But any setting will do really if changed often enough.

 

Same system and files work fine in latest 25.1.0 Build 73 (release version).

 

Specs:

Threadripper 3960x, 128GB, RTX3090, Windows11, latest studio drivers

    6 replies

    Fergus H
    Community Manager
    Fergus HCommunity Manager
    Community Manager
    May 30, 2025

    Hi all, 

     

    This issue was fixed in v25.2.3 of Premiere Pro. Thanks for reporting it!

     

    Regards,

    Fergus

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    April 18, 2025

    HI @Christian Leibig -  Would you mind checking in the Beta version 25.3 and letting us know if the issue still occurs? The fix we believe may resolve your issue is currently available in that Beta release.

    E
    elian89413308
    Participating Frequently
    April 15, 2025

    I've had this similar problem. Currently, I'm using 24.2.1 as its a bit more stable, but not perfect when I cut together R3D. 

    D
    default0yuznc78rivt
    Participant
    April 15, 2025

    25.2.1 Build 2, crashing each and every time I try to add a 3D lut to red source settings. This will become catastrophic next week!

    E
    elian89413308
    Participating Frequently
    January 13, 2025

    I'm seeing a very similar situation. 

     

    In addition to not being able to white balance via raw source settings, I also routinetly crash Premiere with just general editing of red raw files. Just scrubbing or playing a timeline will freeze the window and either completely crash it or stay frozen. This is incredibly frustrating.

    I initially thought it was hardware or configuration problem, as it'd been a couple years since I got new hardware (5900x, AMD 7900xt, HDD), but I just moved to a 9950x and 2TB Gen 5 NVME and still seeing the same issue, with a fresh install. 

      Christian Leibig
      Christian LeibigAuthor
      Inspiring
      December 11, 2024

      Tested again with 25.2.0 Build 50, and Premiere still insta-closes when I try to drag the white balnace handle. No crash message, just gone. I'm also on the latest Studio driver now (566.36), no change.

       

      Again, everything is working fine in 25.1.0, so it's unlikely to be only my system's fault.

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