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Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
September 28, 2023

Scrolling in Media Browser Crashes PR Beta 24.1.0 (Builds 29 and 32)

  • September 28, 2023
  • 3 replies
  • 134 views

I cannot identify an exact process. But several times in builds from 29 to 32, scrolling down a list of files in the Media Browser results in PR closing with no message or error.

 

No crash log on my desktop.

 

System info
    Application: Premiere Pro (Beta) v24.1.0.32
    OS: Windows v10.0.19045, RAM: 63.80 GB GB, CPUs (logical): 16

 

3 replies

Stan Jones
Community Expert
Stan JonesCommunity ExpertAuthor
Community Expert
September 29, 2023

It has happened most often if I am scrolling with the mouse fast.

 

It has only happened in one directory, but that is the main one I access.

 

I suspected an issue with drawing previews, but if I toggle to maximize Media Browser, all the files preview as expected; no crash.

 

I closed PR, reopened, went directly to the suspect directory, fast scroll, and crash.

 

The next time, PR opened with Media Browser in focus in the suspect directory. Could not get it to crash. Changed the selected directory before I closed. Reopened, went to the suspect directory, fast scroll, crash.

 

Go figure.

 

New build just popped up. Bigger fish to fry, let's give the new build a go on other issues....

 

Stan

 

 

Stan Jones
Community Expert
Stan JonesCommunity ExpertAuthor
Community Expert
September 28, 2023

Ann, thanks for trying! Still happened in Build 35.

 

I'll try to pin down the conditions.

 

Stan

 

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
September 28, 2023

Cannot get it to crash 😉

build 35.

 

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