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Participant
December 19, 2024

slow speed

  • December 19, 2024
  • 1 reply
  • 175 views

my premiere pro playback speed is super slow and ive tried everything to fix it but nothing is working

    1 reply

    DaciaSaenz
    Inspiring
    January 14, 2025

    That's not cool! I'd love to help you get to the bottom of things. 
    First things first...

    • Can you please share your system specs, GPU, and OS version? 
    • Can you reproduce this issue in the latest release version of Premiere Pro 25.1
    • Can you please share a log so devs can take a peek for any suspicious clues? 
      • Start an app session 
      • Get into the bad playback state 
      • Navigate to Help > Reveal Log Files and send those files over. 
    • Screen Recordings also help a great deal to be able to see what panels you have open, etc

     


    Out of curiosity, have you tried the new Media Intelligence feature

    • Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box? 
    • Does this improve playback?  

     

    Thanks for reporting this issue and for any further detail you can provide, 

    - Dacia Saenz, AE & PR Engineering Teams