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steves2019
Participant
April 12, 2024

Sony MXF footage not playing back

  • April 12, 2024
  • 2 replies
  • 398 views

Sony mxf footage (HD 29.97) is not playing back or only with severe lag and Premiere constantly gives warning about frame substitusions.  No issues playing back the footage in other programs such as Windows Media Player and Davinci Resolve also plays back flawlessly.  

 

Currently in lastest version of Beta Premiere 24.5.  A few versions back everything use to work fine but around the time I upgraded to version 23 is when I noticed this.  For a short time using the Beta version of 24 it was playing fine and then when 24.5 updated the footage became uplayable again. 

 

Just tried the lastest non-beta version 24.3 and it is better but there is still delay after hitting the play button in the timeline of about 1-3 seconds.  

 

I have long-gop footage from other camera models like Nikon and even 4k on from that camera plays back fine so I think this something unique to Sony footage.  Please look into this issue as Sony cameras are used so widely in video production.  

2 replies

Participant
June 10, 2024

I had the same issue on my Mac once I upgraded to Premiere Pro 24.4.1 and tried to open existing projects for editing. I contacted Adobe Tech support. Like you, I confirmed that the Sony MXF files were not corrupted by running them in Adobe Bridge. They recommended I change the file names of the MXF files that are causing problems and then reconnecting the newly-named files to my Project. I used the Bridge "Batch Rename" function to handle a large number of files and so far it's worked well.  I was told that sometimes you can just change the name of the folder holding the MXF files, but that didn't work for me. As far as relinking the newly named files, I had to do them individually and manually with the "replace footage" function. Tedious but it worked. 

Fergus H
Community Manager
Community Manager
April 12, 2024

@steves2019

 

I have several questions for you, so I will reach out via DM or email. 

 

Regards,

Fergus