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Known Participant
February 4, 2023

Transcription crashes Premiere Beta released Feb 4th

  • February 4, 2023
  • 13 replies
  • 400 views

Hi, updated to v.23.3.0.23 and when trying to transcribe any new sequence - premiere crashes. Oddly, when loading an older project and going to an existing sequence, I can retranscribe without error. But even when importing new footage into and old project and creating a sequence, it crashes. 

I'm on Windows 10, latest update. 

13 replies

nbechere
Adobe Employee
Adobe Employee
February 7, 2023

Updates for Mac and Win have both been release and can be downloaded via Creative Cloud Desktop. 

Participating Frequently
February 6, 2023

@nbechere Thanks! Is there an update coming for the Mac/Apple silicon version as well? I was having the same crash behavior there also.

Stan Jones
Community Expert
Community Expert
February 6, 2023

Thanks, @nbechere!

nbechere
Adobe Employee
Adobe Employee
February 6, 2023

Thanks for reporting this. We are aware of the issue and the next build that will include the fix is in progress. Please update to 23.03.25 once it will be available in the next few hours to get transcriptions working again.

Stan Jones
Community Expert
Community Expert
February 6, 2023

Win10. The problem exists in Build 23 and 24 for me. I installed 23 early AM today, then went back and saw build 24.

 

I tested only transcribing a clip in Build 24. As soon as I clicked on transcribe clip, PR just closed. No error message. I renamed the entire preferences directory, and also all the Common files to get the cache, etc. After those changes, I got the transcribe dialogue, but as soon as I clicked transcribe, PR closed.

 

I'm not too concerned actually; they are making changes to these areas constantly, and I have seen several bugs come and go.

 

It's too bad this one happened right after @TeresaDemel's post in the regular PR forum.

https://community.adobe.com/t5/premiere-pro-discussions/introducing-text-based-editing-in-premiere-pro-beta/td-p/13552305

 

But this is such a huge advance!

 

Stan

 

Participating Frequently
February 5, 2023

I spoke too soon. I was able to get the newest verison on my MacBook Air M1, but not on my desktop. It also doesn't seem to have fixed the problem for me on the MacBook. Might be something else going on. I guess I'll just have to be patient.

Participating Frequently
February 5, 2023

I had to force Creative Cloud to search for updates again. Thanks for the help!

Known Participant
February 5, 2023

v.23.3.0.24   - you probably just missed the update

Participating Frequently
February 5, 2023

I installed about 30 minutes before my post. Is the version released today 23.3?

Known Participant
February 5, 2023

There was another update today (feb 5th) that fixes the issue, thankfully