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Grant34508986zpx3
Participant
February 19, 2024

workspace errors

  • February 19, 2024
  • 2 replies
  • 359 views

errors with new update to beta makes it not useable and unable to load a workable timeline

2 replies

AnnikaKoenig
Community Manager
AnnikaKoenigCommunity Manager
Community Manager
February 20, 2024

You should also be able to resolve this in builds that still have the bug by clearning the preferences. Hold down any modifier key like shift or cmd/ctrl and then select to delete the preferences in the dialog that pops up

AnnikaKoenig
Community Manager
AnnikaKoenigCommunity Manager
Community Manager
February 20, 2024

Thanks for reporting this issue! The Motion Graphics team believes that this bug is fixed with the latest beta build (24.3x36). It would be immensly helpful to us if you could check if the problem has in fact been resolved on your end.

G
Grant34508986zpx3Author
Participant
February 20, 2024

Thank you it has cleared with the updates. I still get the waring that it's a old workspace but it now reloads and is active in the viewer.

Thanks,
Grant

[irrevant text deleted by mod]

Please keep the posts nice and clean.

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