Skip to main content
K
Kris29444775832s
Participant
February 26, 2026

Ghosting artifacts when working in Project Neo

  • February 26, 2026
  • 2 replies
  • 58 views

When using Project Neo, when the curser is passed over an asset the XY positioning is then ghosted across that asset - likewise, if grabbing the XY handles, this is also then ghosted.  This renders PN pretty much unusable.  Have tried this in both Safari and Also Chrome, the issue is present in both.  refreshing the browser clears the issue, however this is again present once the curser passes onto the work pane again.  Likewise clearing the Cache makes no difference.

 

      2 replies

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      March 30, 2026

      Hello ​@Kris29444775832s ​@Andrew Barns 

       

      I’m sorry to hear about your experience. I tried to replicate this on my end but could not. Would you mind sharing more details so we can investigate this further with the product team?

      1) The exact version of the OS/Browser
      2) Your system specs (CPU/GPU/Memory)
      3) Does this happen with specific projects or new ones as well
      4) Is there any specific workflow to replicate this problem
      5) A brief screen recording of the issue

      Looking forward to hearing from you.
      Anubhav

      Andrew Barns
      Andrew Barns
      Participant
      March 30, 2026

      Hey!

      1. Chrome Version 146.0.7680.166
      2. System Specs:
        1. CPU: Intel Core i9-9980HK
        2. Dedicated GPU: AMD Radeon Pro 5500M / Integrated GPU: Intel UHD Graphics 630
        3. Memory (RAM): 32 GB DDR4
      3. Happens on all projects (including new)
      4. No, just happens from the beginning
      5. Attached

      Thanks for looking into this!

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      April 6, 2026

      Hello ​@Andrew Barns 

       

      Thanks for sharing the details. Could you also share the system information so I can help with this scenario?
       
      - You can generate it from the Apple icon > About This Mac > System Report > Save to the desktop.

      Kindly upload the files to Google Drive/Dropbox/etc. and share a public link here or via DM so that we can investigate this further.
       
      Looking forward to hearing from you.
      Anubhav

      Andrew Barns
      Andrew Barns
      Participant
      March 20, 2026

      Having exactly the same issue on Chrome and Safari. Have tried enabling GPU acceleration as some sites have suggested but to no avail.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices