Participant

Ghosting artifacts when working in Project Neo

Forum|Forum|3 months ago
February 26, 2026
3 replies
104 views

When using Project Neo, when the curser is passed over an asset the XY positioning is then ghosted across that asset - likewise, if grabbing the XY handles, this is also then ghosted. This renders PN pretty much unusable. Have tried this in both Safari and Also Chrome, the issue is present in both. refreshing the browser clears the issue, however this is again present once the curser passes onto the work pane again. Likewise clearing the Cache makes no difference.

loossi_8049

Participant

I’m having the same problem on my Mac.

Anubhav M

Community Manager

Hi @loossi_8049,

Sorry to hear you're running into the same trouble with Project Neo. To help the product team investigate, we'll need a few diagnostic details:

OS and browser version — please share the exact build of both (for example, "Windows 11 23H2, Chrome 126.0.6478.127").
System specs — CPU, GPU, and total memory.
Scope of the issue — does this happen only with specific projects, or also when you create a new one from scratch?
Reproduction steps — any specific workflow or sequence of actions that reliably triggers the problem.
Screen recording — a brief clip showing the issue. You can upload it to Google Drive, Dropbox, or similar and share a public link here or via DM.

Once we have these, we'll loop in the product team and follow up on this thread.

Anubhav

loossi_8049

Participant

Hi,

Thank u for asking!

1. MacOS Ventura 13.2 (a) Beta, Chrome 148.0.7778.178
2. CPU: 2.4 GHz Intel Core i9 8 Cores
GPU: AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
Total Memory: 64 GB 2667 MHz DDR4
3. happens on all projects
4. it happens from the beginning to the end
5. see in the attachment

2026-05-26 22-15-28.mp4

Anubhav M

Community Manager

Hello @Kris29444775832s @Andrew Barns

I’m sorry to hear about your experience. I tried to replicate this on my end but could not. Would you mind sharing more details so we can investigate this further with the product team?

1) The exact version of the OS/Browser
2) Your system specs (CPU/GPU/Memory)
3) Does this happen with specific projects or new ones as well
4) Is there any specific workflow to replicate this problem
5) A brief screen recording of the issue

Looking forward to hearing from you.
Anubhav

Andrew Barns

Participant

Hey!

Chrome Version 146.0.7680.166
System Specs:
1. CPU: Intel Core i9-9980HK
2. Dedicated GPU: AMD Radeon Pro 5500M / Integrated GPU: Intel UHD Graphics 630
3. Memory (RAM): 32 GB DDR4
Happens on all projects (including new)
No, just happens from the beginning
Attached

Thanks for looking into this!

ProjectNeoGhosting.mov

Anubhav M

Community Manager

Hello @Andrew Barns

Thanks for sharing the details. Could you also share the system information so I can help with this scenario?

- You can generate it from the Apple icon > About This Mac > System Report > Save to the desktop.

Kindly upload the files to Google Drive/Dropbox/etc. and share a public link here or via DM so that we can investigate this further.

Looking forward to hearing from you.
Anubhav

Andrew Barns

Participant

Having exactly the same issue on Chrome and Safari. Have tried enabling GPU acceleration as some sites have suggested but to no avail.

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