Hello @Thomas36332246ojv3,

Thanks for sharing the details. Kindly allow me some time to check this with the team.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

T

Thomas36332246ojv3Author

Participating Frequently

Hi Anubhav,

Yes, this is happening on all files. Have tried chrome & safari and incognito. No change.

Anubhav M

Community Manager

Hello @Thomas36332246ojv3,

Thanks for confirming. Could you confirm the exact versions of the OS/Browser installed, and share a brief screen recording of the problem so we can check this further with the team?

Looking forward to hearing from you.

Anubhav

T

Thomas36332246ojv3Author

Participating Frequently

Hi there,

Thanks for responding.

Yes, shadow is enabled.

have toggled. Emptied cache.

Screenshot 2026-01-15 at 20.19.53.png

Anubhav M

Community Manager

Thanks for confirming. Could you check if this happens with specific files? Also, try running Project Neo (Beta) on a different web browser or an incognito window and share your observations.

Looking forward to hearing from you.

Anubhav

Anubhav M

Community Manager

Hello @Thomas36332246ojv3,

Thanks for reaching out. Could you check if the Floor Shadow is enabled under Light Settings to see if it helps?

Looking forward to hearing from you.

Anubhav

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