Community Expert

Neo not rendering UI correctly or behaving as expected on latest Chrome version.

Forum|Forum|11 months ago
February 24, 2025
5 replies
580 views

Updated to Version 133.0.6943.127 (Official Build) (arm64) this morning and the Neo UI is not rendering correctly. The tilt up/down is not showing and orbiting exhibits a weird "snapback" behaviour (as in when you orbit, your view often snaps back to where you were before). I've tried Safari on the same machine and it is working just fine. Anyone else experiencing this?

Performance

P

p53d

Participating Frequently

Glad to hear you solved the problem!
Have fun creating in Neo.

tonyharmer

Author

Community Expert

Now that's strange and somehow (admittedly probably me) the camera had changed to isometric! Anyway, solved now, thank you!

P

p53d

Participating Frequently

Hi @tonyharmer
I have no particular display problems on the same version of Chrome (Mac mini / M2 Pro).
Maybe the camera mode is set to isometric?

tonyharmer

Author

Community Expert

Hey Anubhav

Here's what you need from the system report:

Model Name: MacBook Pro

Model Identifier: Mac14,6

Model Number: Z176000C4B/A

Chip: Apple M2 Max

Total Number of Cores: 12 (8 performance and 4 efficiency)

Memory: 96 GB

System Firmware Version: 11881.1.1

OS Loader Version: 11881.1.1

How do I get the video to you?

A

Anubhav M

Community Manager

Hello @tonyharmer,

I tried replicating this behavior on my end but could not. Would you mind sharing a small screen recording of your workflow and the issue, comparing it with what you're getting in Safari along with the system report (https://adobe.ly/434Vcka) so I can check it with the team?

Looking forward to hearing from you.

Anubhav

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