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Participant
October 18, 2024

Neo username error

  • October 18, 2024
  • 2 replies
  • 174 views

Hello.

Only when I'm on the Adobe Neo page, whether home page or working in-app, the username on my Adobe icon is different from the one I currently have for my Adobe account. It's showing the old one, which I'm not using anymore. This wouldn't be much of an issue for me, but I'm trying to share with the community the work that I've done with Neo and also trying to create some content on my social media accounts, related to these projects and would be helpful if, somehow, I'd be able to have the same username everywhere.  Is there a solution for this? 

Thank you! 

 

2 replies

zeflementAuthor
Participant
November 16, 2024

Hello. Do you have any updates on this? The issue is still there, and changing my username won't help. I've tried it and it worked everywhere but on Neo. 

Jess Telmanik
Community Expert
Community Expert
October 25, 2024

Hi @zeflement, sorry to hear this is happening! @Anshul_Saini are you able to assist?