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marcusb87227941
Participant
June 11, 2026

Adobe Podcast Studio stuck on “Processing” for weeks — need backend help

  • June 11, 2026
  • 1 reply
  • 64 views

My Adobe Podcast Studio project has been stuck on “Processing” for several weeks, and I need help from someone who can inspect the project server-side.

The project currently shows 25:14, but that is not the full podcast. The missing section should include approximately another 20–30 minutes of audio that is still processing. I cannot access or export the complete recording.

I have already tried Chrome, incognito/private browsing, clearing cookies and site data, disabling extensions, logging out and back in, and different browsers/devices. 

Adobe Support chat directed me to the Adobe Podcast team email, but so far I have only received the automated confirmation messages.

Can someone from Adobe please help escalate this and inspect the stuck project on the backend? 

Thank you.

    1 reply

    Mark282232800oz7
    Participant
    June 19, 2026

    I’ve experienced the same thing I think. I was halfway through recording a session when I noticed it had stopped recording, even though my guests could see it was still recording. So I started the recording again. I now have the wav file of the new (2nd attempt) recording, but when I click on “Original Recordings” it says “A recording session is still processing”. I too am hoping an Adobe rep can help me find the original recording files.