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marcusb87227941
marcusb87227941
Participant
June 11, 2026

Adobe Podcast Studio stuck on “Processing” for weeks — need backend help

  • June 11, 2026
  • 1 reply
  • 134 views

My Adobe Podcast Studio project has been stuck on “Processing” for several weeks, and I need help from someone who can inspect the project server-side.

The project currently shows 25:14, but that is not the full podcast. The missing section should include approximately another 20–30 minutes of audio that is still processing. I cannot access or export the complete recording.

I have already tried Chrome, incognito/private browsing, clearing cookies and site data, disabling extensions, logging out and back in, and different browsers/devices. 

Adobe Support chat directed me to the Adobe Podcast team email, but so far I have only received the automated confirmation messages.

Can someone from Adobe please help escalate this and inspect the stuck project on the backend? 

Thank you.

      1 reply

      Mark282232800oz7
      Mark282232800oz7
      Participant
      June 19, 2026

      I’ve experienced the same thing I think. I was halfway through recording a session when I noticed it had stopped recording, even though my guests could see it was still recording. So I started the recording again. I now have the wav file of the new (2nd attempt) recording, but when I click on “Original Recordings” it says “A recording session is still processing”. I too am hoping an Adobe rep can help me find the original recording files. 

      marcusb87227941
      marcusb87227941Author
      Participant
      July 5, 2026

      Hi,

      I still have not received any support for this issue.

      I was told by the Adobe Helpdesk that I need to contact teampodcast@adobe.com for assistance, since a separate team handles the Podcast app. I have emailed multiple times, but I have only received the same automated reply:

      “Thanks for contacting the Adobe Podcast team. This is an automated message confirming that we've received your message. If you have additional questions or comments, just hit reply. We'll be in touch soon.”

      No one has followed up or helped resolve the issue. My file is still stuck processing.

      This is very frustrating and unprofessional, especially since Adobe Podcast is a paid subscription service.

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