Bug Reports

I am unable to export one of my recordings/projects as a video download. I keep getting the following error ‘something went wrong with the download. Please try again later’ I have tried exporting shorter clips, switching off enhance audio, refreshing browser, checked my internet connect is stable etc all to no avail. The video is 1hr 9 minutes in length so well under the 2 hour limit. It’s a guest episode so difficult to re-record. I have had issues with other shorter recordings around 40-50minutes in length but was able to export in 2 to 3 separate clips. Then having to pull full video together again in Premiere Pro. I am able to download audio only but not video for this project. 

I’ve been using the audio editing feature without any issues until today. I attempted to upload an existing audio file and when doing so I get a pop up that says, “There was a problem uploading the audio” without any further explanation. I thought I had hit my max allowance but I have not. I also tried uploading a different audio file and the same pop up shows up. 

 There a buzz in my audio, and normally Enhance does an awesome job removing it. However, today it is removing so much of the speech (which is clear in the original despite the buzz) so badly that it sounds like a cartoon character reading gibberish. It's awful.

Hi there, we recorded our first show using Adobe Podcasts last week. The show generally went very well. However, one guest’s earlier answers were missing from the tape. He did appear on the recording screen so we were unaware there was any issue. Thankfully we always keep a tape (voice memo) running as backup so we were able to enhance this in post. Any idea how I can stop this happening again? Many thanks. 

me trying to load a past project  

Hello Adobe Podcast Team,I am writing to report an issue I experienced while testing the beta captioning feature in Adobe Podcast.First, I want to say that I am extremely impressed with Adobe Podcast overall. I use it for voice enhancement and noise reduction, and the results have been outstanding! The captioning feature also looked excellent visually. However, I encountered a significant audio problem after exporting the captioned version of my video.Here is what happened (with explanation courtesy of ChatGPT Plus):I uploaded a completed video containing a carefully balanced mix of voiceover and background music. Before adding captions, the voiceover was strong and clear, while the music remained fully audible and provided an important emotional and dramatic component to the production.After adding captions in Adobe Podcast and exporting the captioned version:The voiceover remained strong and clear. The background music was dramatically reduced. On playback, particularly after emailin

My Adobe Podcast Studio project has been stuck on “Processing” for several weeks, and I need help from someone who can inspect the project server-side.The project currently shows 25:14, but that is not the full podcast. The missing section should include approximately another 20–30 minutes of audio that is still processing. I cannot access or export the complete recording.I have already tried Chrome, incognito/private browsing, clearing cookies and site data, disabling extensions, logging out and back in, and different browsers/devices. Adobe Support chat directed me to the Adobe Podcast team email, but so far I have only received the automated confirmation messages.Can someone from Adobe please help escalate this and inspect the stuck project on the backend? Thank you.

I need backend help.  I started the recoding in my Podcast Project with 3 other guests on my Podcast.  About 10 min into the recording, Adobe Podcasts unexpectedly stopped recording.  We started the recording again and took up from where we left off thinking that the files for the audio prior to the glitch would process and be available for download.  While I can get the audio past the point in which I restarted the recording, the files for the audio leading up to the glitch are stuck in processing and I cannot download that pre-glitch audio file as Podcasts reports that the recording is still in process and it is still trying to transcribe the full audio.  I need to get the first pre-glitch audio files so I can edit them together.

Audio exports from Podcast are consistently 4dB lower than the source audio.  This seems to be the case whether speech is set at the default of 50 or brought down to 3%

Era stato fatto l’abbonamento per usufruire della prova gratuita e disdetto oggi che era prevista la scadenza della prova gratuita, ma i soldi sono stati prelevati dal mio conto e li vorrei nuovamente indietro perché l’abbonamento è stato disdetto

Unable to download my audio .

Yar🤔

I cannot figure out how Adobe puts its name behind an app that supposedly is going to create podcasts that cannot even handle a 20 minute audio file. The app is great when it works, but lately it’s all sit and spin. Adobe, if you cannot figure this out and support it-- then pull the app and stop wasting people’s time.

Please help

Added two (2) .wav files. Each 16:14 in length. Processing never ends. Sliders do not stay to specified settings. Time is deducted from Account, even though audio files are unusable

No matter what file I try to upload  it won’t trainscribe? MP4 WAV ACC etc. It worked perfect first time then just stopped? Its only a 27 min clip Audio only, ideas 

Voy a cancelar el plan y se queda así como muestro en la imagen, se puede tirar así horas y horas que no cambia nada. 

Hi

বৃষ্টিভেজা গ্রামের মাটির রাস্তা…মেয়েটা লাল শাড়িতে অন্য কারও হাত ধরে চলে যাচ্ছে।ছেলেটা দূরে দাঁড়িয়ে শুধু তাকিয়ে আছে… ডায়লগ:“তুই বলেছিলি, গ্রামের এই আকাশটার নিচে আমরাই একসাথে থাকবো…আজ সেই আকাশই দেখছে, তুই অন্য কারও হয়ে গেলি।ভালোবাসা যদি সত্যিই থাকতো…তাহলে আমাকে ছেড়ে যেতে পারলি কীভাবে?” শেষে ছেলেটার চোখে পানি…পেছনে ধীর কষ্টের মিউজিক…আর স্ক্রিনে লেখা —“কিছু ভালোবাসা বিয়ে পর্যন্ত যায় না… স্মৃতি হয়েই থেকে যায়।”

uploading 20 fileshalf of them enhanced correctly and half getting err msg regarding the formatall of them are the same format encoder etc

I am unable to access my premium features because Adobe podcasts did not associate my upgrade with the right account.  My email address has an organizational Adobe subscription attached to it, and I signed into Adobe Podcasts with it, and recorded a significant amount of audio/video.  I attempted to upgrade the account in order to access the required premium features, and instead a NEW account without my data was created at the same email address. There I have access to premium, but not my data.  There is no way for me to upgrade the account with my data--I don't have those permissions, and org admin will not approve it. It shouldn't be possible to accidentally orphan data of a paid user.