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Participant
July 6, 2026

Unable to upload audio

  • July 6, 2026
  • 1 reply
  • 52 views

I’ve been using the audio editing feature without any issues until today. I attempted to upload an existing audio file and when doing so I get a pop up that says, “There was a problem uploading the audio” without any further explanation. I thought I had hit my max allowance but I have not. I also tried uploading a different audio file and the same pop up shows up. 

    1 reply

    Participant
    July 8, 2026

    Same thing happening for me. I have tried:

    • Multiple browsers and clearing caches
    • My files are .WAV and are under all specified limits
    • I have tried multiple different files, and they all act the same way.
    Participant
    July 9, 2026

    After some further testing, if the file is small/short, I can get it uploaded (less than 1 minute. If it is around 1-2.5 minutes, it will intermittently upload successfully. But if it is any longer than that it fails. These files are not large (e.g. a 1.5 minute file is around 26mb large).