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Inspiring
November 6, 2023
Open for Voting

Add an option to select all deleted files for permanent deletion

  • November 6, 2023
  • 16 replies
  • 365 views
I have a lot of assets in the /Deleted folder online which I want to permanently delete, but there is no checkbox to select all or a button to permanently delete the contents, so the process involves selecting each item individually, which is a nuisance. Services like Dropbox allow selecting files as a batch.

A broader point is that when I delete or remove a file from CC on the desktop I expect it to be actually deleted from CC online assets. It’s not Adobe’s job to second-guess my action and keep the file in limbo just in case. I can manage my own files and backups, I don't need Adobe as my nanny. However, I understand that some people expect this safety net, so perhaps another suggestion would be to have an option in the preferences which lets me set whether to permanently delete files from the online assets when they are deleted on the desktop.

16 replies

Inspiring
November 6, 2023
It is now 2023 and I believe the goal is to sell more storage and not to help us. At least let us adjust our settings for storage to delete permanently after a set amount of time. My little notification of FULL storage was getting on my nerves, so I transferred out my files to my permanent storage. But still full. So I had to dig and found that in my deleted files there were large MOVIES from 2 years ago. Why is this happening? Only to sell me storage. When I took an hour out of my day to delete all files because AGAIN you can't select all. No, you have to click each one. Well, after I did that for a LONG time - I went from 100GB of files to 8.
Inspiring
November 6, 2023
OMG please someone from Adobe listen to us! We need to be able to delete all our deleted files at once.

It takes hours to do this manually because you can only delete around 100 at a time without it crashing.

Please give us a delete all button. Or the option to ALWAYS permanently delete files that we delete ourselves.

It is 2022 for gods sake.

Inspiring
November 6, 2023
While the delete feature seems to have approved speed wise it would be nice if we didn't have to manually delete files. Ideally it would be nice to be able to set a duration, maybe increments like 30/60/90 days. I feel like this is a bit of a marketing thing where you forget to delete files manually and then run out of storage space thus thinking you need to purchase more.
Inspiring
November 6, 2023
When any computer user puts things in their bin or trash on their computer, they aren't then asked to individually mark each of those items for permanent deletion again before they are deleted. Likewise, Adobe should allow users to empty their Deleted folder as a whole rather than having to select each of those items that have already been sent there for deletion.
Inspiring
November 6, 2023
Please make this feature possible, it is really completely unacceptable from a serious company like yours...
Inspiring
November 6, 2023
It‘s just unacceptable to click every single file to delete it again just to be able to use all the cloud space we are paying for.

It’s infuriating that there apparently at one point was a select all button that got removed — so you’d have to assume that it is a intentional descision by adobe to make the process as tedious as possible to make people upgrade their cloud space.
Inspiring
November 6, 2023
That's extremely necessary, and a hassle to have to create an account when we could just have it inside Adobe using our own account login. OMG!
Inspiring
November 6, 2023
When will you guys fix this? Is there going to be a delete all feature or not?
Inspiring
November 6, 2023
It would be just as much a waste to describe my personal scenario as it would be to try and go through and delete these files given that everyone here is describing a similar situation. Adobe, whats the deal here. Is this just a way to try and force people to pay for more cloud storage?
Inspiring
November 6, 2023
Please, add a "delete all" button. Supposed to get bacj to work and I'm still stuck there for more than 30 minutes selecting one by one to clear some storage on my CC library. Just ridiculous. Come one!