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Participant
February 5, 2025
Open for Voting

Bring back CC library desktop sync!

  • February 5, 2025
  • 3 replies
  • 355 views

Please bring back the Adobe CC library desktop sync, when collaborating and working cross platforms from PC and Mac it is a great feature to have this library sync. I can't understand why Adobe made the decission to discontinue this feature? 

3 replies

DLT_1227
Adobe Employee
Adobe Employee
February 12, 2025

@Bobby Walseth Kr�yer@SEEnoEVIL

We are committed to providing our customers with the support they need. As such, we would like to hear more about the issues you are encountering so that we can remediate them as soon as possible. In order to do so, we will need details regarding your experiences with our products. Please reach out to our Customer Support Team so we can gather the necessary information to assist you.

 

Thanks,Adobe CC Libraries Team
SEEnoEVIL
Participant
February 6, 2025

As an Adobe customer that is concerned about updating your software, I find creative cloud hard to use if the desktop is not syncing with your cloud. Everytime I have to reinstall Creative Cloud to get the updates fix the Creative Cloud so its in sync with our Desktops. You'll be saving a lot of headaches once Adobe hits full market status. Believe me I've tried repairing the Creative Cloud numerous times and I get the same error message. So its definately not me, and yes I reinstalled the Cretive Cloud for the last six months. Please change this Adobe, I prefer contact after this post please and thank you.

Adobe Employee
February 6, 2025

Hi @Bobby Walseth Kr�yer ,
Adobe CC Library Desktop Sync is still an active feature. This feature was not removed. If you are facing any issues, please use the Log Collector tool and reply with the generated ZXP file attached so we can further diagnose the problem you are experiencing. Also, some screenshots of exact issues also would help.

Thanks,
Adobe CC Libraries Team. 

-- CC Libraries Team