Skip to main content
Inspiring
November 6, 2023
Open for Voting

Deleted Library Folder Should Show In Deleted Folder

It seems obvious to delete files and folders to maintain cleanliness. It also makes sense to have a trash folder where all those deleted files live incase something was deleted by accident. Well adobe does have a deleted folder that catches assets, however it does NOT catch folders that have been deleted.

I accidentally deleted a folder that contained 100's of assets. Not only did I loose the folder but I also lost all the files within the folder. None of which showed in the deleted folder to recover.

Searching the forms I can see that I'm not the only one to do this. I feel like it makes sense that the Deleted folder should catch everything that has been deleted.... and only from the deleted folder can items be permanently deleted.

I created a video of how the problem occurred, how support was no help, and ideas to improve adobes products. Please watch this video: https://www.youtube.com/watch?v=FLtkBLrp9Is

2 replies

Inspiring
November 6, 2023
[Shaking head] I agree and can't believe we still don't have the ability to recover deleted libraries.
Translate
Inspiring
November 6, 2023
Currently the only location that shows deleting a library is permanent and can't be undone is https://assets.adobe.com/libraries Because of the severity of this action, the same warning should appear regardless of where the delete is initiated from (library panel within a product, within the Creative Cloud desktop app, or from the Adobe Stock website)
Translate