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Known Participant
January 7, 2020
In Development

P: Support additional flavors (non iOS) of HEIC, HIF, HEVC for Import

  • January 7, 2020
  • 112 replies
  • 20815 views

Adobe get with the program.  I tried importing *.HIF files today from my EOS R5 and Lightroom Classic doesn't even show them in the import window.  They can't be imported.  I can import iPhone *.HEIF files but not from the EOS R5.  Adobe's lack of support for import and export of *.HEIF files is pathetic

112 replies

Inspiring
May 1, 2021

You may not know this, but Sony cooperates with Adobe by giving them the RAW specs for new formats, which Canon does not (they are the only one that doesn't). I still have my Canon 6DII, and still love it, and I'm not selling it! That said, they are still greedy and monopolistic, right? More kool-aid?

Like my NYC photographer buddy said, "yeah, all the local photo studios now use Sonys"! I recently took studio test shots with my 6DII and my A7R4, Sony wins for dynamic range, and no low-pass filter to have to pay Lifepixel to remove!

Frank Stjerne
Known Participant
April 30, 2021

Really! And every time Sony comes out with a new camera with new functionality in the raw files, Adobe has to support the new functionality in the Sony raw files. By the way I stay with Canon because they make better cameras and better glass - used by every professional Sony Camera for televisions production. They are raw workhorses.  

Inspiring
April 30, 2021

So Canon decides, for no good reason that I can see, to invent their own HEIF format, but Adobe is the bad guy? This is exactly why I dumped Canon in 2017, they are greedy and monopolistic, and have been the photography bad guys for quite a while. Thank you Metabones for allowing me to change to Sony!! Their HEIF format works in Lightroom!

Inspiring
April 30, 2021

Adobe takes their sweet little time to support file formats, we were WAITING MONTHS to even get .CR3 RAW file support.  We have a fantastic feature in the Canon R5 and R6 of 10 bit .HEIC files but can't view, edit or print them to see the benefits.  Why does it always take Adobe Lightroom soooooooo long to update their software?!?!?!?  This isn't good enough Adobe, customers are waiting!

Participating Frequently
April 30, 2021

@jrsubs Pretty much sums it up

With DPP being a rubbish bit of software, using this as an intermediate step is wasting time I don't have. Until Adobe improves HIF support (with Canon assistance), the format is dead in the water for professional use.

Which is shame, because Apple's support for HEIF / HEVC generated by their iOS devices has been exemplary. In there vertically integrated solution, HEIF/HIF is as native as a jpeg. Unfortunately, there seems to be something funky about Canon's implementation, as I can't use the Canon HIF files on any Mac software.  There seem to be little will to improve on this.

Known Participant
April 28, 2021
tianling_zhou's profile
tianling_zhou

See my comment just now, starting "this is an unbelievable situation".

Known Participant
April 28, 2021

This is an unbelievable situation.  Mostly I can't believe that no-one from Adobe or anywhere seems to have understood the problem.  I think the story with HIF files is this ...

The R5 and R6 normally generate CR3 and jpeg files.  Adobe has support for these.  HIF files are ONLY generated when you have High Dynamic Range HDR turned on in the camera.  HIF files are therefore a more complex file containing several different exposures, and therefore are 'special' and specific to these or some Canon cameras.  You can't import them into anything other than Canon's Digital Photo Professional 4 (DPP) because the HIF format is either proprietary or still unknown to software manufacturers like Adobe.  The lack of understanding of this by Adobe shown in this thread is shocking, and the apparent inability or unwillingness of Canon in not talking to Adobe when they created the format is equally incomprehensible.

If I am right then the only current solution is to either: a) turn HDR off on the camera, or b) use DPP to import and pre-process your HDR shots.

kirbyzhou
Participating Frequently
April 27, 2021

When will it be supported?

I have a EOS R6 and a lot of photos can not be imported to LrC.

Known Participant
April 3, 2021

What is WRONG with Adobe?  Really, this is beyond belief that a very mainstream camera can not be used after 9 months or so?   What's worse, Adobe asking them to send sample files as though they have never heard of Canon, or don't talk to them ...

Unbelievable, I so wish I could leave Adobe behind.

PECourtejoie
Community Expert
Community Expert
March 24, 2021

*alexandre_nadeau_5sh8mdrh42cgx @yi xu *dynamics4u 

*erik_van_den_elsen_3947518 and others

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