P: Allow for keyboard shortcut customization

Dear Victoria
Don't get me wrong. I am not just a shouter. I tried it all. File it as a bug, write them, contribute to Beta testing filing this... for years now. Never ever got any response from them. Te only reaction once was some guy sending me a link to the adobe help pages where they have the (also buggy!) list of german shotcuts. Of course I answered the support guy, again explaining exactly what I mean, showed every step to reproduce. No reply, case closed and "solved". Believe me, I tried it all. Can't remember how many times.

I would even take all the work and would clean this up for Adobe if only they would let me contribute.

And Yes, of course, I know all about the shortcuts. Even have bought KB Tamer, which also has many drawbacks. I really almost scientifically dismantled TranslatedStrings.txt and KB Tamer. Even if you directly parse, sort and edit the .txt you will not succeed. Many of this settings you can edit there will also not show the intended effect.

So my simple wish was :
1) Make Adobe aware that there are many countries out there which although they shre the same localisation language they have different KB layouts, so that not even basic keys like #, /, ... can be accesssed wit hone stroke. Let me tell you my case: I use a swiss german keyboard which differs from german-german keyboards. So the german language indended keys just are not there. The same problem seems to exist with french and spanish and swedish localisations. They also seem to be used by users in different countries which have the same language but not same  keyboards.
2) Make them take care of their official shortcuts lists on the help site which (at least in german) not even correspond to what I see when I look into the TranslatedStrings. It is indeed very messy done. Even the structure of the content in Translated Strings is unbelievably inconsistent and messy. So just a matter of Software quality in my eyes.

KB Tamer also cannot solve this mess, uses admin rights and many a time an Adobe update just wiped my thouroughly and carefully built custom file silently from the disk replacing it again with the messy stock files. That's why this is als no solution.

I hop you understand now why I finally just somehow tried to be heared. At least I could now get your attention, maybe Adobe also finally will her us. It's not my private convenience problem its a real showstopper for hundreds of thousand users out there.

So far so good. You don't have to fear that I as a long term subscriber of you will stain your reputation when you write comments on me. I am just so sick and tired that I needed to get somewhat loud eventually.

Thanks for your attention ann have a nice easter holiday time! 

> Trouble is they are simply not working for many localisations

IMHO, that's the argument that needs shouting about, as it holds a lot more weight than simply "I want to be able to pick my own shortcuts".  For what it's worth, this may help with your localization shortcuts in the meantime How do I change or create keyboard shortcuts?

Victoria, thanks for yor comment. I woldn't even complain if there were just default shortcuts which at least would work. Trouble is they are simply not working for many localisations. Not even the most basic ones like resizing the brush are useable in some localisations. My complaint is far away from a convenience wish. Its about basic features simply not working excluding whole countries from a normal and efficient workflow. Yes I know Switzerland is small... but they keep us punishing with much higher fees compared to e.g. Germany (same language but different kb lsyouts). And guess what is their explanation for that price premium? Exactly the explanation that localisation for small countries is costly... Still I feel being a surcharged customer of 2nd class.

Bear in mind they have stats from when they did it for Photoshop - both on how long it took to do, and how many people actually bother to use it. That will no doubt influence their priority decisions.

Open Letter to Adobe

Dear Adobe Management

The request in this thread is now 7 (seven!) years old now and still you keep ignoring it. Even more frustrating you force non US-Keyboard users into not working Shortcuts which are not even consistently localized or just faulty.

It is about time to help making you understand one tiny little thing in the relation between you and the subscribers of the CC (formerly known as "customers"). Let me explain.

Years ago, we just could decide if we liked the program and its functions and consequently buy it or not.  It was known to us what we well get as a customer before buying. And we had to beg for a function, see if you implemented it or not then decided whether to buy the next release or not. So far so good. A fair game.

But then, you, Adobe, decided to change the game. You forced us into a subscription model. As a user this means not being anymore able do buy something we know in advance what it might look like. We have to subscribe and sit and wait for which weird experiments you would abuse us to your Product Managers delight  (And you keep adding silly functions rather than solving the real issues). You chose this pace, you named the game. But the biggest decision you took when acting so was possibly not understood by your management: With this model you made silent and passive customers to STAKE HOLDERS which you can consider being the same as a share holder (You need to earn every single month our trust again so we decide every month to pay your fee).

And as we are your stake/share holders we do not want to beg anymore. We do not ask anymore and we do not want to be overheard anymore. We will just demand and you will have to deliver. That's what you chose, not we.

I strongly invite you to think about this. I am one of these, your, stake holders and I really would appreciate to get finally an answer to this topic. Any stake holder wants to know where the money he invests will go to.

I wish all of you a very calm easter period and and a little time for some reflections about how you could satisfy us users not your own product managers. We do not demand fancy consumer functions (again it was your decision to create the LR cc Branch of Products for this which I appreciate). So for LR classic this more then ever means: We expect you to finally deliver. A rock solid and fast production tool is what we expect from you. Time is up. Our patience also.

Make us happy again and deliver. This will keep us financing your company.  BTW: these days finally there is real and eye level competition out there, and I can tell you from personal experience: They DO listen to customers.

Best Regards
Martin 

It’s one of life’s great mysteries.

How is this still not implemented??

It seems to me that Adobe thinks every professional photographer LOVES the mouse.
Clicking , dragging , moving is easy and visually but also very primitive and slow.
Keyboard shortcuts are not just quicker, they prevent RSI. If you do suffer from RSI you realize how terrible the mouse can be. 

As paying subcribers of professional software we should be able to map our keyboard shortcuts if we want to,
Dear Adobe, Stop thinking that you know what is best for your professional users. You don't.

If you call something Quick Develop but then all you can do is use a mouse only to add exposure or contrast then you are missing insight. 

You want me to double click the word EFFECT all day to reset my adjustment brush? 
Yes you can create a preset, so then i would have to click and drag all day to get simple behaviour you should be able todo with 1 keystroke on your keyboard.
The time it takes to use a mouse action vs a keyboard command times 1000 images.
Go calculate that.

I should be able to set a default size radial, and have a shortcut to add this radial to my image.
Yes you can create a develop preset for that, but i can't map a keyboard shortcut.
Command Option drag your mouse to duplicate a radial is NOT a shortcut. 

Obviously the people that are designing this product are not professional photographers that have long editing sessions.

And i don't need any tips about Better Touch Tool, Pfixer, Midi2lr etc which are all fantastic tools that make Lightroom actually usable. But these are all created because Adobe fails its paying professionals on a very basic level. 

Just when are Adobe going to give us the vastly superior and more rapid to use customisable keyboard shortcuts in Lightroom.  It would make so much difference to so many photographers - speeding up workflow immeasurably

It seems to me that Adobe thinks every professional photographer LOVES the mouse.
Clicking , dragging , moving is easy and visually but also very primitive and slow.
Keyboard shortcuts are not just quicker, they prevent RSI. If you do suffer from RSI you realize how terrible the mouse can be. 

As paying subcribers of professional software we should be able to map our keyboard shortcuts if we want to,
Dear Adobe, Stop thinking that you know what is best for your professional users. You don't.

If you call something Quick Develop but then all you can do is use a mouse only to add exposure or contrast then you are missing insight. 

You want me to double click the word EFFECT all day to reset my adjustment brush? 
Yes you can create a preset, so then i would have to click and drag all day to get simple behaviour you should be able todo with 1 keystroke on your keyboard.
The time it takes to use a mouse action vs a keyboard command times 1000 images.
Go calculate that.

I should be able to set a default size radial, and have a shortcut to add this radial to my image.
Yes you can create a develop preset for that, but i can't map a keyboard shortcut.
Command Option drag your mouse to duplicate a radial is NOT a shortcut. 

Obviously the people that are designing this product are not professional photographers that have long editing sessions.

And i don't need any tips about Better Touch Tool, Pfixer, Midi2lr etc which are all fantastic tools that make Lightroom actually usable. But these are all created because Adobe fails its paying professionals on a very basic level.