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Inspiring
March 2, 2015
Open for Voting

P: Client commenting, rating and liking collections without Adobe ID

  • March 2, 2015
  • 28 replies
  • 9933 views

Please allow clients with no Adobe ID to comment, like and rate Lightroom Mobile Collections. The un-logged in client access needs to be limited to a small number of features to allow clients to interact with their photographer over progress of work and providing feedback.

Only major missing feature from LR in my opinion.

28 replies

Augustini.photo
Participating Frequently
July 7, 2022

I completely agree. Commenting and liking without Adobe ID is essential.

Participant
May 20, 2022

I whole heartedly agree. The workflow needs to allow for non-Adobe clients to provide feedback. Please integrate this ASAP!

DycusVision
Participant
February 27, 2022

Why is it that when I share an anyone can view link via Lightroom the recipient always has to sign in? This is SO inconvenient for people who don't use or care to have an adobe account. This needs to be fixed ASAP. 

 

It's like adobe is wanting people's emails... come on you guys already cornered the market. The people that I deal with can care less about signup for an adobe account... they simply want to like and comment without having to sign in to an account that they'll never use.

Victoria Bampton LR Queen
Community Expert
Community Expert
February 28, 2022

They can sign in with Google, Facebook or Apple ID's if they'd prefer.

Victoria - The Lightroom Queen
Inspiring
July 22, 2021

This is exactly one of those things that drive me crazy...

Just because you have such a dominant position in the marketplace doesn't mean you shouldn't care about customer needs.
There are so many threads with similar and very reasonable customer requests or bug reports and it seems as Adobe is just ignoring them all together. No replies, no changes... 

I sometimes find it hard to imagine what your view on humanity has to be, to be ok with this kind of blatant disregard for your customers.

So, rant over. I guess I'm be back creating Adobe-IDs for my clients, once again... 😕😕

Known Participant
March 15, 2020

I created a gallery and emailed it to my wifw.  When I opened the email on her computer it asked for a sign in.  Is that right.  She doesn't have an Adobe account.

KR Seals
Community Expert
Community Expert
March 15, 2020

Are you in Lightroom (web based) or Lightroom Classic.

During the gallery setup, you will find a setting to make it public. You have to set it to public or private link. You will need to set it to public to avoid the login requirement.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Known Participant
March 16, 2020

I'm using LR CC.  I only want selected people to see my gallery.  How do I do that?  Thank you

Inspiring
March 10, 2019
I think its ridiculous to expect people to get an Adobe Id just to comment on or like a photo. Also how does this stand in relation to GDPR?
Inspiring
September 12, 2018
Hello everyone, I use Lightroom in mobile, It is working well no any error I give 5 Star ratings to Lightroom. With the help of Lightroom, we can simply be capturing, editing and sharing our photos with social media and friends also. but from some days I am not able to capture my photos with Lightroom this error makes me irritate my camera open and suddenly shutting down. I am following the given Adobe Phone Number to resolve my problem. if anyone has problem-related to lightroom contact Adobe Phone Number. Thank you
Inspiring
August 3, 2018

Adobe Customer Support services are Adobe Digital Editions, Adobe Flash Player, Shockwave, Adobe Creative Cloud, Adobe Creative Suite, Adobe Acrobat etc. We are available 24/7 for online support.
estíbalitzs45092009
Participating Frequently
July 8, 2018

Hi there!

I am still new with Lightroom CC but so far I understood it is a great tool to share pictures with other people.

When I take corporate portraits I need my client to select the portraits they like the most before I start with the post-production. I would like to use Lightroom CC for this, just send the link of my online gallery to my client, and that they can mark the ones they like and even give feedback if there's any remark to do.

Is that possible? I see it asks to sign in as Adobe member to be able to interact with the online gallery, is that true? I cannot ask my clients to become member of Adobe, does that mean that Lightroom CC cannot help me with this?

Thanks very much.

Estíbalitz

Your post moved from Adobe Experience Cloud to Lightroom CC — The cloud-based photo service [Moderator]

JP Hess
Inspiring
July 9, 2018

You can go to Lightroom.adobe.com and sign in and create a link to the photos there that you can send to your client. Would that work for you?

estíbalitzs45092009
Participating Frequently
July 9, 2018

Hi JimHess,

thanks for your reply. Though that still doesn't solve that if my clients do not have an Adobe account (consequently, they cannot sign in) they cannot give me any feedback or even select (using the likes heart) from my albums. In that case they will have to send me an email with the numbers of those photos that they select. But this is a bit of a clumsy system and for that I am already using another website.

The idea is that like in Facebook, they can open my galleries and click/like the ones they want me to work on, and if necessary leave a comment.

Thanks!

Participating Frequently
May 5, 2017
For this purpose i created a second adobe id and send the credentials with the invitation...