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J
Joe Hohner
Inspiring
July 2, 2018
Open for Voting

P: Folder Favorite Setting Cannot Be Changed

  • July 2, 2018
  • 95 replies
  • 3574 views







After installing the latest release of Lightroom Classic 7.4 I'm unable to unmark my favorite folders.  In other words, folders that were marked as favorites before the latest release can no longer be unmarked.  I can, however, select a folder that was not a favorite before release 7.4 and mark it and also unmark it as a favorite.  I use this feature a fair amount so I'm pretty sure this issue started after the latest release but I cannot be sure.  Thoughts?  Seems like one of those pesky software bugs to me. I'm an experienced user so I do not think this is some type of user error.  The catalog is my master catalog and has about 600,000 images.  I did not have any favorites marked in my sub catalogs before the release.  They work fine but, again, the problem seems limited to the folders that were marked as favorites before the release.

[Update: All of the reports here except one can be explained by the confusing design of LR's "favorite groups".  See Robert Somrak's post and John Ellis' post. Thus, this topic is marked as an Idea, rather than Not A Problem, to capture the concept that the UI design is very confusing.

Patrick Philippot identified a bug where right-clicking an unselected folder creates two folder groups. It has been forked into this bug report.

There's another topic expressing similar confusion. I'm not going to merge the two, since that will hide all the useful replies.

- John Ellis, 3/10/20]

    95 replies

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    D
    dajon0510
    Known Participant
    March 10, 2020
    LR Latest version 9.2 /Windows latest version as of 03.09.20    can't get rid of stars  same as mentioned above
    S
    Samoreen
    Inspiring
    February 15, 2020
    About 300 bugs have been allegedly fixed in version 9.2 but not this one. Nothing changed.

    I'm wondering whether real developers are still working on LR or just offshore trainees ?
    --Patrick
    S
    Samoreen
    Inspiring
    December 24, 2019
    > Why Photoshop or other Adobe programs aren't like that? Just Lightroom...

    I have a few suggestions : offshore development, use of the LUA language for the UI development (a terrible choice), they don't care because the subscription is paid anyway, incompetence,...

    All of the above ?

    Globally, notwithstanding the choice of LUA and the accumulating bugs, I consider the overall design of the LR UI to be the best among all similar software. No discussion. However, I guess that all or part of the development has been subcontracted/delegated to less skilled people who are totally out of control. A lot of bugs are lasting since many years and nobody seems to be able to fix them. This is strange. Usually, self-esteem and professional conscience are a trait of motivated software developers. The Lightroom development team (or a part of it) seems to have given up these values.
    --Patrick
    A
    AlexValtchev
    Participant
    December 23, 2019
    I am using the very latest version of Dec 23, 2019 which is 9.1
    As far as Adobe goes I don't think they give a damn about bugs or improving Lightroom as long as they make money. They just announced ANOTHER record breaking profit never seen before... I strongly believe the whole team must be fired and the entire program rewritten. It's SO SO SO slow and buggy... Why Photoshop or other Adobe programs aren't like that? Just Lightroom... MY hardware is 2020 cutting edge...
    S
    Samoreen
    Inspiring
    December 22, 2019
    Welcome to the Club, Alex !
    Maybe someone at Adobe will eventually wake up and do something about this annoying bug...
    --Patrick
    A
    AlexValtchev
    Participant
    December 22, 2019


    After marking some folders as favorites, later I try to unmark them but is not working. It still says MARK FAVORITE, then when I click it says UNMARK favorite, then again MARK FAVORITE and etc... so basically the little star is not disappearing. 

    It is really frustrating. I don't know if it has something to do with having COLOR and being marked as FAVORITE, but in those stars DO NOT DISAPPEAR no matter how many times I mark or unmark them as favorites.
    F
    FeedbackCommunityMember
    Inspiring
    December 18, 2019
    Correct. I'm on 9.1 and it's still going on. Ugh.
    S
    Samoreen
    Inspiring
    December 14, 2019
    Still not fixed in LR 9.1. Are you still looking into it ? Well, I know, I'm aware of some bugs still alive in LR 8 years after they have been reported. So, we'll have to be patient. Please try to fix this before I pass away.
    --Patrick
    R
    RonD43
    Participating Frequently
    July 12, 2019
    Yes but what if the folders are not listed?
    B
    bhousto90
    Legend
    February 1, 2019
    As noted above this is because the 'favourites' marker is the same for folders that are marked in groups and individual folders. You can have a folder in 1 or more groups and/or as an individual folder but the marker only shows once.
    All favourite selections for that folder need to be removed in turn before the marker turns off.

    If you select the 2 folders in this group " Dossiers: 2015_02 Amerique centrale,  2018" , right click -> remove favourites and then repeat for just the 2018 folder then the favourites the marker should go away.

    The issue looks to have been present ever since the favourite markers were introduced. Different markers for groups vs individually favourited folders would help (you would still need to look through the list to select the appropriate group in order to deselect)

    ------

    **There is also a bug reported in another post where if you right click on an folder that is not the currently selected folder(s) and mark it as a favourite, then that folder is added as a individual favourite (as expected) AND to a favourites group that includes those selected folder(s) (this creates unexpected favourite groups).

    Another bug adds to the problem: The favourites list does not show the presence of 4 items correctly:
    i.e. you should see "folders: one, two, three, four" or "one, two, three, ..." in the list but it only shows as "one, two, three" (no ellipsis) the ellipsis only seems to show for greater than 4 items?

    So if you start with 3 selected folders and right click on the fourth and mark it as a favourite you get:
    folders: one, two, three   <---(there is no indication here there is another folder here)
    folder: four
    Or select all four folders together and mark them you still see->  folders: one, two, three in the list.
    Finding your extraneous group can then be a challenge if you have many favourites sets of 4 folders (the fourth is always unknown until you select the group)
    You need to go through each one and see what actual folders get selected to find the correct group to unmark.






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