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Participant
October 31, 2017
Released

P: Support for HEIC file format (Windows)

  • October 31, 2017
  • 331 replies
  • 7234 views

Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic.  When will it be added?

[HEIC image support was added to LR 7.4 (for Mac OS 10.13 or later) and LR 7.5 (Windows 10).  (We're now at LR 8.2.1.) See https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html.  

- John Ellis]

331 replies

john beardsworth
Community Expert
Community Expert
June 3, 2018
See list of new features that you've got with your subscription here.
Participant
June 3, 2018
Your comment makes no sense. HEIC support would be for import  - and possibly export.  Adding this does in no way "lower switching cost".

The main barrier for switching would be other products being able to import Lightroom libraries - pictures, organization, edits and all. Lightroom missing the ability to import a format is not relevant - if anything, it makes people consider hard if Adobe really keeps their end of the bargain after going to a subscription only model. As of now, it looks like they only take my money and have stopped supporting the product.
jays85562904
Known Participant
June 3, 2018
If you want to support this in a forum outside of ADOBE, consider this: https://www.facebook.com/groups/255453151688912/
jays85562904
Known Participant
June 3, 2018
jays85562904
Known Participant
June 3, 2018
It is not in Adobe's interest to use an open format like HEIC as that lowers switching costs when another product becomes available.  I created this to step out of Adobe's forums to get a real sense of how many people are bothered by their lack of HEIC support: https://www.facebook.com/groups/255453151688912/ I hope you will support Adobe Adopting the HEIC format
jays85562904
Known Participant
June 3, 2018
Sadly, no - it is not in their interest to use an open format like HEIC as that lowers switching costs when another product becomes available.  I created this to step out of Adobe's forums to get a real sense of how many people are bothered by their lack of HEIC support: https://www.facebook.com/groups/255453151688912/ I hope you will support Adobe Adopting the HEIC format
jays85562904
Known Participant
June 3, 2018
I have a big issue with Adobe controlling these forums and that is they delete posts - so I created this: https://www.facebook.com/groups/255453151688912/ I hope you will support Adobe Adopting the HEIC format
jays85562904
Known Participant
June 3, 2018
Victoria, I have tried and tried - so today I created this: https://www.facebook.com/groups/255453151688912/ so that people can support the HEIC format which is a standard
Victoria Bampton LR Queen
Community Expert
Community Expert
June 3, 2018
Jay, there are better options for support, like this forum and the user to user forum, which are usually faster about providing answers.
Victoria - The Lightroom Queen
jays85562904
Known Participant
June 3, 2018
I had put off moving from aperture ... then got concerned that something might go awry with that product lacking support.  If you tweet questions to them you get a response ... takes days ... was on hold for 1.5 hours ... awful support