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P: Support for HEIC file format (Windows)

Forum|Forum|8 years ago
October 31, 2017
331 replies
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Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic. When will it be added?

[HEIC image support was added to LR 7.4 (for Mac OS 10.13 or later) and LR 7.5 (Windows 10). (We're now at LR 8.2.1.) See https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html.

- John Ellis]

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johnrellis

Legend

Support for the HEIF container format is already in Windows preview releases:
https://venturebeat.com/2018/03/16/microsoft-releases-two-new-windows-10-previews-with-high-efficien...

Couldn't find any news on when that might released, nor whether the release would contain an HEVC codec.

Apple doesn't own the patents, so it's very unlikely they would release them for Windows.

C

Charlie.D

Inspiring

Hi Alexander

I like options too. Can you elaborate on why you'd want to capture as HEIC but import into LR as JPG, vs just capturing as JPG? I am happy to take your suggestion to the team, but am curious to know more about your workflow needs. Is it a matter of storage space on the device?

alexskunz

Inspiring

Thanks for the confirmation and yes, I had that set to "Automatic" already.

Apple could just provide a HEIC codec for Windows, of course... 😉

johnrellis

Legend

I think that the prior version of LR Mobile interpreted the iOS setting:

Settings > Photos > Transfer To Mac or PC > Automatic

to do the conversion when photos were synced from the camera roll into LR CC. Now it's not doing that, because LR CC handles HEIC.

So an option specific to LR CC or LR Desktop does seem to make the most sense.

alexskunz

Inspiring

Your understanding is exactly correct, John. (I can't do anything on Windows with HEIC image files; I'd like to keep using them on the phone for storage efficiency reasons.)

It used to work like that without having to switch the phone to JPG/MOV before the latest LR CC update.

johnrellis

Legend

Alexander, to test my understanding: You'd like your iPhone to store photos in HEIC format. But when LR CC syncs them from the camera roll, or when LR Classic syncs them from LR CC, you'd like them to get converted to JPEG, so they show up in LR Classic as JPEG. Is my understanding correct?

alexskunz

Inspiring

I just had to set my iPhone 7+ to "most compatible" because LR CC Mobile syncs HEIC to my Windows computer (which runs LR Classic CC) now instead of JPEG - which is completely useless.

The syncing is really the main point for using LR CC, without it I might as well use Dropbox instead, and ditch LR Mobile altogether.

Is there a way to configure LR CC to NOT sync HEIC, but revert to JPEG like it used to?

Because I can't find that OPTION. An OPTION, Adobe. Give us an OPTION instead of leaving users out in the cold. AN OPTION! How hard can it be... 😕😕

C

Charlie.D

Inspiring

I’m glad the advice shared above (https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html) seems to be helping.

On the iOS side, if anyone is still getting JPGs when trying to import HEIC, please be sure to update the LR Mobile app for iOS to version 3.3 – this latest version will import the HEIC originals from the device camera roll. Previous releases would convert HEIC to JPG during import, regardless of iOS settings.

Regarding HEVC video, the LR Mobile iOS app can import HEVC videos that are recorded in the iOS Camera’s video mode. HEVC videos that LR Mobile for iOS can import will playback on the same mobile app, and at lightroom.adobe.com, but won’t playback on the desktop LR apps as others have mentioned.

Regarding the small videos that are part of Live Photos, the LR Mobile iOS app ignores these when importing Live Photos from the camera roll. And if you use Mac Image Capture to transfer Live Photos to your desktop for import into LR, the LR desktop apps won’t import those small videos due to HEVC incompatibility. There is a work-around:
- use Mac Image Capture to transfer Live Photos to your desktop
- sign into your LR account at lightroom.adobe.com
- select the small videos on your desktop that came from the Image Capture transfer, and drag them in the LR Web app to import them.
...I stopped doing this though for my personal collection, because the desktop clients can’t playback the HEVC videos. I also dislike that these videos and their parent images look like duplicates to my eyes. Really, I learned I don’t care about most Live Photo’s motion frames. Still, I thought I would mention this work-around in case it’s useful to anyone. The LR team does continue to talk about Live Photos and what we can do to better support our users in the future.

johnrellis

Legend

As I stated above, my phone has these settings:

Settings > Photos > Transfer To Mac or PC > Automatic
Camera > Formats > High Efficiency

On my phone, it's not necessary to select Keep Originals for photos to sync as HEIC into LR 7.

R

rubberry

Known Participant

Your phone most likely had the setting that Jerry stated above. My iPhone under Transfer to Mac or PC was set on Automatic and I changed to Keep Originals.

That worked, but in Lightroom it cannot read the codec for the "Live Photos" mov files. Still some features to enhance, but at least it is some progress.

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