P: Support for importing Live Photos (iOS 9, iPhone 6s)

I have an iPhone 7.  I have Lightroom CC 2015.8. I am running OS X 10.11.6.  when I import Live Photo images from my iPhone to Lightroom, with jpeg+mov treated as separate files, I get MOST of the jpegs and a separate .mov file.  However the .mov file is 2-3 sec file that has rainbow snow or just a green screen in the lightroom preview and play of it.  On the desktop, the .mov file exits as a true movie file with all data. A FEW of the live photo files come with both .mov and .jpg and both are seen by Lightroom.  but very few.  


Most of the .mov's are not seen correctly with Lightroom, even after

• sync'ing the folder,
• deleting the .mov files from lib and reimporting,
• deleting whole file from disk and reimporting from iPhone.
  
  
  

thoughts?
sp

I have this same problem with some of my iPhone 7 Live Photos.  Some work fine in Lightroom CC (latest update), others give me the green preview and wont play within Lightroom (or Bridge) but play fine outside Lightroom. 

Any idea when a fix may be coming? Thanks

Suffering under the very same issue since I switched from iPhone 6 to iPhone 7+ with Live Photo support. Once you fixed this please also describe the recommended way to reimport all the RAW currently missing photos imported into Lightroom for which currently (only) the live videos are already in the lightroom database...Thanks for your support! Christopher

In Lightroom 6.8, on Mac, when you connect iPhone directly to the system and import, you can import only the JPEG file.
On Mac, a workaround is to, select "JPEG files next to the raw files as separate photos" in the Preference.
Importing of Live photos directly from iPhone is supported on Windows.
We are working on the Mac issue.

Thanks,
Sunil

Also very interested in live photos support, please add!

Hello,
Is there any estimate on when the support for live photos will be available?
Thanks!

You are welcome !
I am glad you asked and I am happy everybody will benefit the improvement.

We could reproduce the issue. Thanks for sharing them.
It really helped. We are investigating.

Thanks, Markinho.
We are verifying the videos.

Sunil, thank you for your email.

I sent you a link to my Dropbox with the 6 files from the screenshot.
The files are all imported.

I have a set of 31 Live_photos ( 62 files ).
From this set, 7 videos are displayed in green, already in the import window.
The others 31-7=24 videos are displayed correctly in LR.

In the finder, all the videos are correct.
I can play them also, no problem.

Downloading the files from the phone again will have no change.

Let me know if I can help you further.

Thanks.