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rickd93422
Inspiring
March 30, 2018
Open for Voting

P: Custom sort order not synced from Ecosystem to Apple TV

  • March 30, 2018
  • 9 replies
  • 3142 views

I have several collections in Lightroom Classic on my desktop computer that are sorted in a custom order and sync to Lightroom Mobile. The order displays correctly in LR Mobile app on both my iPhone and iPad. But when I want to view the pictures on the LR app on apple tv, the sort order is not correct, even when i select "custom" on TV screen option next to the photos,

 

Any idea how to fix this? Thanks.

    9 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    August 6, 2024

    See: https://helpx.adobe.com/mobile-apps/help/lightroom-mobile-faq.html#lightroom-tv 

    Rikk Flohr: Adobe Photography Org
    P
    paolonigris
    Participating Frequently
    August 6, 2024

    Still not fixed - August 2024

    P
    Paul390095754yxk
    Participant
    August 5, 2024

    Still experiencing this bug.in Summer 2024.  Just installed LR on AppleTV so assuming have updated version.  Custom order established in LR Classic and works fine on my iPad.  Is there a work around?

     

    KostFan2
    KostFan2
    Known Participant
    February 4, 2024

    Still not fixed as of February 4th 2024

      dickk
      dickk
      Participant
      February 4, 2024

      I also see this problem in January of 2024.

        aubreym29054076
        aubreym29054076
        Participant
        April 16, 2023

        April 2023 and still not working on the app I loaded yesterday.

         

        It doesn't seem that I can use Lightroom Mobile with airplay to display the photos on my Apple TV.

         

        Bummer!

         

          P
          paolonigris
          Participating Frequently
          June 22, 2022

          That workaround does not work most of the time.

          Custom Sort Order in LR Mobile on Apple TV   still NOT WORKING. Bug reported four years ago, not fixed yet, Adobe is a disaster.

          R
          rickd93422Author
          Inspiring
          October 21, 2019

          Charlie D. sorry I never replied to this. I kind of gave up on it working and don't think I ever knew you had replied. This weekend, I installed the new LR app for Apple TV and I'm still having the same problem Nicholas is having below. Mostly the custom order works but there are a few photos--maybe 10-15 out of a collection of 350--that are gouped together at the end without rhyme or reason. I was hoping the new app would fix the problem but alas, not. 

          C
          Community Manager
          Charlie.DCommunity Manager
          Community Manager
          October 22, 2019

          Hi 'rickd93422'

          I'll make sure the engineering team is aware that this isn't nail down yet.  

          For the images that appear as a group, is there anything about them that distibguishes them from other images?  For examle, are they scanned images vs camera images?  Or has the metadata been modified in some way? 

           

          Tom Lane
          Tom Lane
          Participant
          October 23, 2019

          I am experiencing the same problem.  Some of the issues of the custom sort order on Apple TV may be related to file type.

          C
          Community Manager
          Charlie.DCommunity Manager
          Community Manager
          July 24, 2018

          Hi Rick

          Are you able to reproduce this issue on the update that was recently released?

          R
          robertr93748881
          Participant
          August 21, 2018

          I have the same problem. Using LR for Apple TV v.1.2.2

          C
          Community Manager
          Charlie.DCommunity Manager
          Community Manager
          September 4, 2018

          Hi Robert

          Sorry for the delayed response.  Just so I'm clear, you still see the wrong sort order even if you choose the Custom sort option as described here: https://helpx.adobe.com/lightroom/help/view-lightroom-photos-collections-apple-tv.html#sort-filter ?

          (The option is listed in the Sort Order button with 3 lines)

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