P: Enterprise/Education Licenses without Storage are unable to use offline-only mode

Hi thank you! this worked for me on version 2.2.1., windows 10 (:
Really appreciate your help!

I've tried to use Lightroom Web and I can get photos uploaded, but can't get them into my desktop and can't figure out how to pull them into PhotoShop to do the Panorama that I need for my project. I've sent a Diagnostic Log in using my work account, but I had to use my personal email to send this message. I'll add it as an alternate email. Let me know if there's anything you come up with so that I can finish my project by July 2. 

FWIW I also get a 404 and my LR Cloudy works fine.

Thanks for the reports. Our engineer would like you to perform another test if possible as we are still seeking to isolate the problem:
Can you please let user try the steps as follow ?

1. Download the "config.lua" file from the shared url : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A9de8c85d-1f40-42d0-878b-501169640439
2. Go to the folder, and copy the "config.lua" file to that folder.
   [Mac]
   /Users//Library/Application Support/Adobe/Adobe Lightroom CC Helper/
   [Win]
   C:\Users\\AppData\Roaming\Adobe\Adobe Lightroom CC Helper/
3. Launch Lightroom and then quit the app.

The log file will be generated to the user's document folder. Can you go to the Document folder and copy all the "*.log" files and send to us? Thank you so much!

Send the file to:

Susan - send your logs.

I couldn't comment on this thread with my enterprise login so the email linked to this message is not my adobe id however I've added it as a non-primary email to this account if you need to see the details.

Hi Rikk,

I'm having the same problem as well.
I'm also on an enterprise account and am using a mac, I can see the photos at http://lightroom.adobe.com
I get a 404 error at https://photos.adobe.io/
I tried adding config.lua and it did not work.
Would you like me to send you the logs?

I am also facing the Same problem,  LR import photo button is greyed.

404 not found | openresty

404 not found