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bobglicksmith
Inspiring
January 31, 2016
Open for Voting

P: EXIF metadata missing when downloading images from the web UI

  • January 31, 2016
  • 14 replies
  • 789 views

When downloading photos from LR Photos (formerly Adobe Revel) the photo info (metadata) is missing from the downloaded file. How do I keep this information with the image file during the download process?

14 replies

Victoria Bampton LR Queen
Community Expert
Community Expert
January 31, 2016
I'm not up to date with what's being offered to ex-Revel subscribers - do I assume you've been switched to the CC Photography Plan?  If so, Lightroom on the desktop should download the unedited original.
Victoria - The Lightroom Queen
bobglicksmith
Inspiring
January 31, 2016
I'm downloading my images directly from the site and using Adobe BR to view and inspect the metadata that came with it . . . .  bgs.
Victoria Bampton LR Queen
Community Expert
Community Expert
January 31, 2016
I can't test this, but if you're in LR on the desktop, try going to Metadata menu > Read Metadata from Files and see if that pulls it in.
Victoria - The Lightroom Queen
Victoria Bampton LR Queen
Community Expert
Community Expert
January 31, 2016
How are you downloading the files?
Victoria - The Lightroom Queen