P: EXIF metadata missing when downloading images from the web UI

Forum|Forum|10 years ago
January 31, 2016
14 replies
789 views

When downloading photos from LR Photos (formerly Adobe Revel) the photo info (metadata) is missing from the downloaded file. How do I keep this information with the image file during the download process?

Web

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Victoria Bampton LR Queen

Community Expert

I'm not up to date with what's being offered to ex-Revel subscribers - do I assume you've been switched to the CC Photography Plan? If so, Lightroom on the desktop should download the unedited original.

Victoria - The Lightroom Queen

bobglicksmithAuthor

Inspiring

I'm downloading my images directly from the site and using Adobe BR to view and inspect the metadata that came with it . . . . bgs.

Victoria Bampton LR Queen

Community Expert

I can't test this, but if you're in LR on the desktop, try going to Metadata menu > Read Metadata from Files and see if that pulls it in.

Victoria - The Lightroom Queen

Victoria Bampton LR Queen

Community Expert

How are you downloading the files?

Victoria - The Lightroom Queen

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