P: Import maintaining folder structure

I read everything I could find online and am a regular reader of your blog. I have tried numerous approaches and nothing has worked for me - thousands of photos are missing...photos that I can easily export from Lightroom CC...so I am halfway through a rebuild from scratch.

But this is all completely avoidable if Adobe were to provide relatively simple migration tools that pulled the catalog from one account and moved it to another. It would be trivial for their database folks to do this (I have some experience with database management) they just don’t want to do it.

I was also gravely misled by the online support team. The first person I spoke did not understand what was possible and wasted 2 hours while he disappeared up his own incompetent ass. I was transferred to someone else eventually who suggested some other things to try but nothing worked.

My point is that it should not be necessary to have all of these threads with these questions from confused and frustrated users. Adobe should fix the issues so it is simple to manage our photos between accounts.

I love everything else about this package and cannot see any app anywhere that mirrors it’s functionality...and I have looked at them all this week...so I am committed to spending hours exporting albums and re-uploading them. I just wish Adobe could get its head out of its butt on fixing this simple stuff.

If you'd like to tell us the kind of problems you're having, perhaps in a new thread, we'll be pleased to help you sort it out.

What other kinds of issues are you having with migration, other than not reading the instructions before starting? 

There's no need to rebuild the catalog, even after migration you can still sync the collection membership from Classic, although you'd need to recreate the hierarchy.

Victoria, I appreciate that you’re trying to help but this kind of band-aiding is a problem. The problems with migration need to be solved more completely and thoroughly. I am having to rebuild my whole catalog right now due to the current crappy current situation and frankly terrible support from Adobe. We don’t need tricks...we need fixes.

I’m having to fix the reorganization of 20000 photos right now as the tools in Lightroom suck so badly.I have had the worst tech support experience of my entire life. The transition in either direction between the two platforms (classic & cc) is absolutely pathetic.

Lightroom Downloader is an absolute joke.

All your folders are marked as missing? That would suggest your originals are gone or moved, but the migration wouldn't have done that... any idea what would have happened?

In your Classic catalog, if you convert the folders to collections, reenable sync and mark each of the collections to sync, then the collections themselves would sync to the cloud, but you'd need to manually recreate any hierarchy as that only transfers during a migration.

I have migrated the my Lightroom Classic catalogue to Lightroom and  all my folders are missing. I understand that for the import to happen correctly thee folder names must be created into collections, but I only realised this after the migration was complete. Is there a way to remigrate the catalogue? Its about 20.000 photos that I hope that I wont have to reorganise. Thank you.