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Inspiring
November 1, 2024
Open for Voting

Please work on stability and speed rather than constantly adding more features

  • November 1, 2024
  • 6 replies
  • 507 views

The subject line says all in a nutshell.

With every new PS release, while features are appreciated, the stability/speed suffers big time.

 

Crashes, hangs, not working menus ('Export As' looking at you), failing video drivers - it's all getting worse.

 

I'm using AMD Radeon RX 6650 XT GPU with 8GB RAM, fully compatible and supported, latest drivers for W11, always factory-reset before install, yet the instability is huge.

Adobe, please work with AMD and other vendors, try to iron out the video bugs. I really feel I'm running a beta-grade software, at best.

Brief PC specs:

PS v26

W11
AMD Ryzen 7 3700X

32 GB RAM

AMD Radeon RX 6650 XT
M.2 nvme drive

6 replies

ivframesAuthor
Inspiring
November 4, 2024

Final update:
AMD Support answered and issued a correct link to their newest PRO driver 24.Q2 (one on their website was deprecated and the other one didn't work on my card) - it is SO much better now!

 

Adobe Lightroom Classic is much quicker and improved, especially masking. I don't know what they did with the driver, but it works. Fingers crossed stability is also improved. So far so good.

ivframesAuthor
Inspiring
November 2, 2024

Just for the record:
PRO drivers worked and were compatibile with PS v26, however they were very slow, particularly in OpenCL areas. So the age did show.

I'm now back to the recommended (universal/gaming) drivers. I also asked AMD support why the Pro drivers haven't been updated in almost 2 years, but I haven't received a response so far.

ivframesAuthor
Inspiring
November 1, 2024

I see what you mean.

 

Well, AMD used to have PRO drivers. They were like those you mentioned for Nvidia and worked great.
However, they haven't been updated since 2022. So I replaced them with recommended (gaming) ones. I'm not sure I should be using PRO drivers now, even though they are still listed on the current W11 drivers list for my card.

Maybe I should try them after all. I guess I have nothing to lose.

D Fosse
Community Expert
Community Expert
November 1, 2024

Yes, but the difference is that Nvidia maintain two separate driver branches that are updated at roughly equal intervals - the Studio and Game Ready branches. And reading their material behind the "surface" marketing, they are clearly conscious of the fact that a large part of their user base is photography/video/graphics, CAD, 3D and so on.

 

There are substantial differences between these drivers, and often just switching from game to studio driver fixes any problems people might have.

 

The BIOS I referred to is in the motherboard. It controls how all the components talk with each other, including clock speeds, so it's very relevant in this context. One time I built a machine that started to BSOD. I went into the BIOS and noticed that the default RAM speed was much higher than recommended. I dialled it down to recommended speed, and never saw a BSOD again.

ivframesAuthor
Inspiring
November 1, 2024

Thank you for your reply.

I'm glad you mentioned the scratch disks. I had those problems as well and I added another drive to the list. Now it's around 90-100GB free. While nowhere near 200GB, I guess it's still a decent amount? I'm usually editing 5-10 images at once, all 30-32mpx 16bit, History & Cache is set at default values / Photos.


Speaking of AMD CPUs, I don't know what to think. I've been using AMD CPUs for 20+ years without problems, whatsoever.
GPU speaking, it was like 50/50 Nvidia and AMD. AMD is definitely more integrated with AMD CPUs.

 

Sadly, I think both companies market their GPUs for gaming. Because if you take a look, they all praise and compare their models and drivers to the latest games NOT application suites. Some gamers swear Nvidia, some AMD.
Open Source world (Linux) swears by AMD.

 

I also stay clear of any additional AMD GPU software bloat/overclocking and install necessary drivers only. Same was for Nvidia while I was using it. I'm not sure about my GPU BIOS, but motherboard one is the latest and I don't overclock.


Now that you offered some insight on this, I really hope Adobe would be working more tightly with AMD. Or at least address the compatibility issues - even if it's AMD related. Even 'good enough' stability would work.

D Fosse
Community Expert
Community Expert
November 1, 2024

I'm not sure what's up with AMD. It's just a statistical fact that here in the forum, AMD systems are over-represented when it comes to diffuse and unspecified performance problems, crashing and so on. Intel seems much more reliable.

 

My own theory is that AMD are very much targeting their products to gaming. That's where they see their market, and in this market segment, overclocking and all kinds of pushing the specs is the accepted norm. For instance, people have reported that zeroing out several settings in the AMD GPU driver has corrected their problems. Others have had success with updating the BIOS.

 

You don't say how much free disk space you have for the scratch disk, but for any normal, efficient operation you should have around 200 GB and up - depending on file sizes, number of files open, and history states. The scratch disk is what carries the heavy load, with RAM more as a cache.