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Thanh Phong379957109g6c
Participant
May 19, 2026

Mouse scroll wheel not adjusting numeric values

  • May 19, 2026
  • 1 reply
  • 20 views

Hi, after updating to Illustrator 30.4 on macOS 26, I can no longer use the mouse scroll wheel to adjust numeric values by hovering over input fields (such as opacity, stroke weight, scale, etc.).

I’m using a Logitech G304 mouse. The scroll wheel works normally in other apps.

I already tried:

  • Resetting Illustrator preferences
  • Disabling GPU Performance
  • Restarting the Mac
  • Checking mouse settings

But the issue still persists.

Is this a known compatibility issue with Illustrator 30.4 on macOS 26?

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 27, 2026

    Hello ​@Thanh Phong379957109g6c 

     

    Sorry for the late reply. I hope the problem is resolved by now. If not, would you mind running Illustrator after rebooting your computer in Safe Mode (macOS) and a different administrator account (macOS) and using a different mouse/input method and checking if it helps?
     

    Looking forward to hearing from you.
    Anubhav

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