Adobe doesn't care!!!!!!

I've grown to love Adobe coming from a different editing software because of the mass cohesive use. I'm not sure if it is arrogance or laziness, but Adobe does not care to please its customers. I go to request a simple feature for Rush because I am asked to by the app, and I notice that someone had asked or complained eight years ago. These issues are across the board with Adobe apps. I'm seeing new apps that perform better for free or a one time payment, when I pay a subscription here??? I don't know who's to blame but someone is either not doing their job or Adobe just doesn't care.