Adobe needs to fix Premiere 2020

Forum|Forum|5 years ago
November 6, 2020
4 replies
263 views

I really don't want to hear, clear this cache, turn this one, make proxies etc. I just sarted a job in 2020's newest update and I could barely scrub the timeline whether using frame sequences or MP4 to edit with. I had to revert the project to work in 2019 and now everything is fine. I don't know why I thought anything would be different, since I had the same 2020 problem last time I tried it. There is something seriously broken in 2020 and it just needs to get fixed before they keep releasing new updated versions with talk about performance improvements. It doesn't work and there's lots of others besides me complaining about it online.

This topic has been closed for replies.

John T Smith

Community Expert

This is a public forum with "some" Adobe staff participation, use the links below to make a report or request
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

adhamf29950992

Participant

I've had the same experience, I've had to downgrade my project too. Premiere 2020 freezes during the most basic playback, it's useless. Adobe please sort it out!

Graeme Bull

Community Expert

These are fair complaints for sure and the more people that speak up the better! I think Adobe is aware of the performance issues Premiere has and the pattern I see is that they push it to rely more and more on current and future hardware. Past hardware is of little concern to them as effects and plugins and framerates and frame sizes just keep on getting more intense which doesn't seem to be manageable via software changes. So... very likely your hardware isn't good enough for Premiere to play back your footage and you'll have to get something better? For what it's worth, I have an RTX 2080, i7 2.6 with 16GB of ram and Premiere barely plays 4K30 footage... 4K60 isn't even an option, it's frustrating for us too. There are things to think about in that regard of making the files easier to decode via proxies of course. Tedious job that is and it takes up that much more disk space... but you haven't mentioned what you're trying to edit yet. As for keeping the software up to date, that's a tough one as Adobe seems to make releases of software their beta testing and watch the forum for common problems like in 14.5 how multiple monitors are completely screwing things up. As if nobody at Adobe has multiple monitors or something... then we all hope that 14.6 will be that much better!

V

valentinsalja

Participating Frequently

But Greame - how does this hardware sound - 7 days ago I got a new PC specifically designed for video editing, 64GB RAM, Ryzen 7, GeForce GTX 1070, M.2 boot drive, dedicated M.2 scratch drive for Premiere, M.2 storage drive for footage and Premiere can't scrub 1080 footage and if I even touch 4K footage it crashes. Out of anger I installed and tested Resolve and the thing is flying like insane. So now, because I can't finish my video with a tight deadline - I'm hysterically watching Resolve tutorials and just decided - I had enough.

M

Martin5E47

Participant

Agreed. Mine was working fine until the last update. even on full playback.

Now I've tried the simple stuff... 1/4 playback, allocating more ram etc. and its still basically un usable.

It's not my hardware thats the problem. I'm going to cancel my subscription at this rate as there's no point in paying for something I cant use.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded