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wallander
Participating Frequently
June 26, 2019
Question

Could not export until prefs were trashed - Duplicate, Locked

  • June 26, 2019
  • 2 replies
  • 254 views

Thanks for this video, Kevin. I updated to Premiere Pro 2019 and suddenly was unable to export with video. Used the Alt + Shift solution when opening up Premiere and that solved the problem.

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    2 replies

    John T Smith
    Community Expert
    Community Expert
    August 20, 2019

    Please do not open a new message, staying with a message that has replies is better

    Go to Unable to export with video with the Performance setting set to Hardware Encoding

    Locking this message

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    June 26, 2019

    Thanks for this video, Kevin. I updated to Premiere Pro 2019 and suddenly was unable to export with video. Used the Alt + Shift solution when opening up Premiere and that solved the problem.

    Thanks so much for the scene report!

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio