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Participant
January 1, 2023
Question

FIX YOUR SOFTWARE

  • January 1, 2023
  • 6 replies
  • 3115 views

Honestly I've had it with this software. I've been using Premiere for simple tasks for over 8 years: Cut, Crossfade, & maybe warp stabilize a few clips. The constant errors, bugs, crashes is absolutely ridiculous. STOP adding more to your software and fix everything else first. I have lost so much TIME, MONEY (THOUSANDS OF DOLLARS), CLIENTS and STRESS because of your ridiculous failing software. 

 

And BTW i'm running this on an M1 MAX, fully loaded. And please dont tell me about my footage and sequence settings because I know what i'm doing. I hopped on DaVinci and currently having absolutely no problems. 

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6 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 3, 2023

Sorry, Sunny. Come back to the thread so we can help. In the meantime, let's move this to the Video Lounge.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
YANNA26705213grl5
Inspiring
January 3, 2023

The original poster, Sunny, has not responded to anyone ( all the nice posters who want to help ).

It seems to me that the tangential spinning of this thread has reached it's limit as far as being helpful to anyone in the PPro forum looking for answers to specific questions ( like, 'how do I do this' kinda thing ).

Since it has become a social network mish mash of opinions and attutudes, wouldn't it be wise to move it to the lounge or someplace else ??  I personally find it useless even though it is pleasant to hear something during the current snow storm outside.  I guess " the talk " might be on TV ??

 

 

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 3, 2023
quote

Since it has become a social network mish mash of opinions and attutudes, wouldn't it be wise to move it to the lounge or someplace else ?? 


By @YANNA26705213grl5

 

I agree. Thanks for the suggestion.

 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Community Expert
January 2, 2023

what was the specific problem that pushed you to post?

so that we can help you more

Warren Heaton
Community Expert
Community Expert
January 1, 2023

@Sunny27766053ge2h 

 

I'm seeing fantactic performace from Premiere Pro on Apple Silicon based computers.

Are you sure you don't want to compare notes on source footage settings and Sequence settings?

Bruce Bullis
Legend
January 1, 2023

If you'd care to post actionable details of a specific problem you're hitting, we could help...?

R Neil Haugen
Legend
January 1, 2023

Premiere is running on several million users every day. So understand, no matter how many of us are getting odd crud, a lot of others aren't having any issues. Frustrating as that is.

 

Among other things, most of the devs are both Mac total-geeks and passionate editors in their own right. They run every Mac product ever made I think. And edit on it. And they're not getting crud on their own rigs or they'd have made changes before releasing.

 

So ... what the Hay? As a user, the variability between users at this point is the widest I've ever seen. Without any apparent sense to who's getting awesome and who's getting crud.

 

For example, my desktop is a 24  core Ryzen, 128GB of RAM, and a 2080Ti. In Pr 2023, it screams along. As does my 4-year old Acer Triton laptop.

 

But another user with a rig so identical it must also have been a Puget build posted about working with the same media, and he's getting total unmitigated crud performance. Why the difference? No freaking clue.

 

I work with/for/teach pro colorists, mostly based in Resolve and Baselight. I spend time daily in Resolve. My desktop and laptop are both running Pr great. The desktop handles BM's Resolve nearly identical to Premiere, works very well. But my laptop is such a dog with Resolve I uninstalled it.

 

Others get exactly the opposite results. Why? No freaking clue.

 

And since I'm also on the LGG and BM's Resolve forums daily, I am totally aware of issues there. Which have grown as BM has tried to mimic Adobe's dream of being one app for all users/hardware/media/workflows.

 

I'm not sure that is a wise choice.

 

But at any rate, I've been in business many years. The tools you use to get the work out for your clients are just that ... tools. Nothing more. Fancy hammers.

 

Any loyalty you feel needs to be used to take care of your clients, NOT the tools! So whichever tool works to get your clients taken care of at this time is the tool you should use. Period.

 

If that's Resolve, great. Or Avid, or FCP, whatever. Get the work out the door. These big companies will take care of themselves.

 

Neil

Everyone's mileage always varies ...
Dragos Stefan
Participating Frequently
January 2, 2023
quote

[...] and passionate editors in their own right. They run every Mac product ever made I think. And edit on it. And they're not getting crud on their own rigs or they'd have made changes before releasing.

 

By @R Neil Haugen

 

Interesting how well they manage to hide that. There is no editing software on the market that feels more as being desinged by engineers alone, with no input from actual editors.

The whole timeline workflow and the trim tools in Premiere Pro should be an embarassment to any software developer.

R Neil Haugen
Legend
January 2, 2023

Those are all personal approaches, of course. I love going to NAB, among other things to participate in the aisle-way discussions by editors, colorists, and fx types. No two ever do anything the same way.

 

Was just through a long online presentation/discussion on MixingLight, a pro colorist's subscription site a while back. I work there, covering Pr for colorists that gotta work a project in Pr rather than Resolve. And editor Johnny Elwyn went through his list of reasons that Pr is far more editor-suited than Resolve. From far more keyboard shorts to setting up the workspace for your movements to a number of things.

 

And of course, some of my friends love editing in Resolve or Avid or FCP. As a total non-Mac person, never  spent a moment in FCP. I've played with Avid a few moments on someone else's machine, interesting app.

 

But I've spent hours in Resolve. I find editing there stilted ... the UI simply unpleasant. While I've got friends as noted that love it. Which is fine ... because humans are diverse by nature, period.

 

Everyone's mileage always differs.

 

Neil

Everyone's mileage always varies ...