Is it possible there could be some formal separation on this site between devs and user only forums?
Is it possible there could be some formal separation on this site between devs and user only forums? A lot of replies here boil down to "this is a user only forum, don't expect adobe employees to help"... and then sometimes they just pop up and say "oh yeah we worked on that a little a while back" and leave, and honestly for a subscription, it's insulting that neither the support lines have been able to help me more than once from a dozen tries, nor have responses in forums worked to solve more than half of the serious issues I see brought up.
Many discussions are about hardware choice or tips and tricks, or troubleshooting, but things like bug reports, asking adobe to support international standards, or answers to why certain parts were coded in certain ways or discuss alternatives to RAM preview, should be in a "developer response zone" where devs can give context to why things are the way they are at least.
I mean only the first 30 seconds of this. The stuff not about business practices, but about the state of adobe software in the minds of its users. I don't think the practice of silence only when someone mentions something that needs to be worked on is a functional community outreach method, nor does a lack of xontect or reason make it easier to accept suboptimal software.
We know it's slow. It runs like tar. Giving users a cold shoulder when they ask why the software they use to afford food is worse than a decade ago, is an easy way to come off as uncaring, or even malicious.
Mod note: third party link was removed. Moved to the Video Lounge.
