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broadcastr93559808
Participant
April 11, 2021
Question

OPINION: Adobe has rushed to release an unfinished version of Premiere Pro which is full of bugs

  • April 11, 2021
  • 5 replies
  • 320 views

As a someone who makes videos for a living, I love the level of innovation that the team at adobe is always working on. I love the constant new features being added to make my workflow faster and my editing experience intuitive and pleasant. I would trade all the new features from 2017 till today for a stable version of Premiere Pro. No amount of innovations can justify instability. I need to know when I hit render, why video will render all the way through. I have had to review my videos to ensure Premiere Pro did not render the frames in my video in the wrong order or that the video plays all the way to the end. For a "professional software" this is beyond unacceptable. I think I speak for most of the people here and say "We will never leave Premiere Pro for a missing cool feature here and there but, unreliability is a sure way to usher us out the door"

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5 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
April 12, 2021

Hi broadcast,

I am so sorry for your experience. I can see that you need help. My advice is that if Premiere is failing you the way you are currently working, look into an alternative workflow that will not fail you.

Premiere Pro does not fail on me because my workflow is tested based on my source footage and the system I am using right now. You can use such techniques as creating proxies or transcoding to address any satanic codecs delivered by cameras serving up highly compressed Long GOP H.264/HEVC footage. To me, Long GOP footage, and even worse, Long GOP variable frame rate footage (screen captured footage, gaming, mobile phone video, webcam) is the chief demon that must be slayed for a smooth, reliable, and predictable editing experience. Sometimes you even need Handbrake to bring all that footage into alignment, but it must be dealt with.

 

Regular system maintenance and adherence to system requirements is also a given.

 

Please give us any other info which you could provide in order to help you.

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
R Neil Haugen
Legend
April 11, 2021

Over the last couple years, they've dramatically improved the performance/stability for a higher percentage of users. I give them credit for that. This forum is nothing on a new release like it used to be ... holy moly, we'd have ten times the number of posts a day we get now about a release.

 

Not saying it's perfect, and when you've got something hitting you it's crucial always. And yea, there's a couple pain points for me. But in all, it's working pretty good at the moment on my rig.

 I just wish it was for everyone of course ...

Neil

Everyone's mileage always varies ...
John T Smith
Community Expert
Community Expert
April 11, 2021

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-https://adobe-video.uservoice.com/
-https://www.adobe.com/products/wishform.html

Inspiring
April 11, 2021

I completely agree. It's awful and embarrassing. It is unacceptable. I'm just tired of this! It is simply unprofessional to release such releases.

R Neil Haugen
Legend
April 11, 2021

It's frustrating when one is having issues for sure. At the moment, the vast majority of users are having a pretty 'clean' experience, though some are having annoying to killing issues. If you're in the annoying to killing issues group, it's just pain.

 

And in the past there were typically ways to puzzle out why one was in which group. Now? I know of people with old kit that are doing fine, and new rigs that are not. And people with new rigs (like mine) that are screaming along.

 

And of course, most people with older gear, past three years especially, are having trouble with performance and lagging. And then ... someone with a many-core system and ton of RAM also hits lagging.

 

The variability drives you nuts.

 

Neil

Everyone's mileage always varies ...