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ambrosias60188685
Known Participant
June 25, 2020
Question

Premiere doesn't work. Every update has new bugs. Give us our money back.

  • June 25, 2020
  • 1 reply
  • 212 views

Adobe, I want my money back.  I'm working on a feature documentary and you have cost me many days of troubleshooting.  See my other posts.  You shouldn't be able to release a new version until people working on large projects with varied media verify that it will not break their projects.  This has happened with PP2017, PP2018, PP2019, and PP2020.  Get your act together.

 

Sticking with an older version is OK, until you have to work with other editors or the latest OS doesn't support your version. 

    This topic has been closed for replies.

    1 reply

    R Neil Haugen
    R Neil Haugen
    Legend
    June 25, 2020

    This is a user-to-user peer support forum with some oversight by product support staff. So ... if you want to make a comment seen by the engineering staff and management, go to their UserVoice site and make a post. That would be seen be at least one engineer, and all posts there go in collated form to their upper management.

     

    Now ... rants are perfectly fine here, we all need to do so now and then it seems. Just understand, it's mostly other users (like me) that will be seeing it, not Adobe staffers.

     

    Neil

    Everyone's mileage always varies ...
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