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Nancy EL WADI
Nancy EL WADI
Participant
March 13, 2024
Question

Premiere Pro is Crashing Frequently

  • March 13, 2024
  • 3 replies
  • 275 views

20 Craches in less than 1hour

that's impossible 
get us back the video editing software
and stop it with this it became a great piece of trash


UNBELIEVABLEEEE !!!!!

 

[abuse removed by moderator]

Mod note: The title was changed to reflect the issue.

    This topic has been closed for replies.

    3 replies

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    March 17, 2024

    Hello @Nancy EL WADI:

    Sorry to hear you are having trouble.  

    I just did a client attended session with Premiere Pro, Photoshop, Illustrator, and After Effects, and everything worked as expected. 

    It was version 24.2.1 of After Effects and Premiere Pro, version 25.5.2 of Photoshop, and version 28.3.0 of Illustrator under macOS Sonoma 14.4 on a 16-inch MacBook Pro M1 Max.  I usually work with the prior major releases (23.6.2, 24.7.2, and 27.9.2) as the issues with it are usually well-known and fixed and I have those installed, but I wanted to take advantage of the new features.

    Which versions of the applications are you running, under which operating system, and what hardware?  




    - Warren

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 14, 2024

    Hello @Nancy EL WADI,

    Sorry, you are crashing. There is a recent problem with the current NVIDIA studio driver. Do you have an NVIDIA card? If so, roll back a driver version and let us know if it helped. If you do not have an NVIDIA GPU, something else is amiss. Feel free to share system info.

     

    Remember that these are user-to-user forums, so mainly fellow editors are here helping each other. The Adobe Premiere Pro team typically does not read these forums except on their own time. Try to be kind, as that is part of our community guidelines.

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      March 13, 2024

      Do you want help, or just to complain?

      When you ask a question you always need to provide some basic information
      -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
      -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
      -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

      Nancy EL WADI
      Nancy EL WADIAuthor
      Participant
      March 13, 2024

      There was ANY question mark in my post and Specially the title it describes the content ! 
      SO NO I have no question it's just a serious complaint from an expert in Premiere Pro who spent 10 years of his professional career using this software that you are insisting on ruinning it while forcing your AI imputs  and making our Editing dutyyy HARDER AND DISCUSTING !!

      Thank you 

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