Skip to main content
Inspiring
July 12, 2013
Question

What's up with Adobe Application Manager CS6?

  • July 12, 2013
  • 1 reply
  • 24868 views

If I select within Pr (CS6): Help > Updates...

here is the resulting update check (as expected):

.

But...

if I directly run Application Manager either from the Start Menu shortcut,

or by running the executable file (PDapp.exe) in this location:

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\

Here is the message I get:

(Not logged in with my Adobe ID.)

'Sup with that?

notes:

This is the first time I have tried to run AAM since this series of events

on 7/6 (I was logged in with my Adobe ID at the time)

The steps I took on 7/6:

- Ran Adobe Application Manager from the Start Menu shortcut.

- Normal AAM interface appeared (as pictured in first image above).

- Once connected, the AAM interface immediately disappeared,

and a small progress bar appeared stating:

"Updating Adobe Application Manager".

(No screen shot available)

- At about 50-75% completion of the progress bar, an icon appeared

on my desktop called: "Adobe Creative Cloud".

- At about 95% completion of the progress bar, the update stalled.

- I killed the stalled AAM update in the Task Manager, then rebooted.

After reboot, these processes had been added to startup:

- Creative Cloud.exe

- Adobe CEF Helper.exe

I killed these two unwanted processes in the Task Manager,

then uninstalled "Creative Cloud.exe" using:

Control Panel\All Control Panel Items\Programs and Features

After reboot, the two unwanted processes

were no longer present in the Task Manager.

Now that I am logged in with my Adobe ID, I am going to run

AAM again from the Start Menu shortcut and see what happens.

UPDATE EDIT:

I am now logged in and I have just tried again

to run AAM from the Start Menu shortcut.

Error:

    This topic has been closed for replies.

    1 reply

    Legend
    July 12, 2013

    AAM was replaced by the CC app.  Do like it says.

    Inspiring
    July 12, 2013

    How about... no thanks.

    If that's the case, I will avoid AAM entirely.

    Why replace a CS6 application with a 'shepherding tool' for CC?

    If I have no plan to subscribe to CC at this time,

    why would I want these unnecessary processes running on my system?

    - Creative Cloud.exe

    - Adobe CEF Helper.exe

    John T Smith
    Community Expert
    Community Expert
    July 12, 2013

    You may need to watch for forum talk about updates, and then do a manual download and install

    Starting at http://www.adobe.com/downloads/updates/ - which, unfortunately, will need to be done for each CS6 program