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Inspiring
July 12, 2013
Question

What's up with Adobe Application Manager CS6?

  • July 12, 2013
  • 22 replies
  • 24893 views

If I select within Pr (CS6): Help > Updates...

here is the resulting update check (as expected):

.

But...

if I directly run Application Manager either from the Start Menu shortcut,

or by running the executable file (PDapp.exe) in this location:

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\

Here is the message I get:

(Not logged in with my Adobe ID.)

'Sup with that?

notes:

This is the first time I have tried to run AAM since this series of events

on 7/6 (I was logged in with my Adobe ID at the time)

The steps I took on 7/6:

- Ran Adobe Application Manager from the Start Menu shortcut.

- Normal AAM interface appeared (as pictured in first image above).

- Once connected, the AAM interface immediately disappeared,

and a small progress bar appeared stating:

"Updating Adobe Application Manager".

(No screen shot available)

- At about 50-75% completion of the progress bar, an icon appeared

on my desktop called: "Adobe Creative Cloud".

- At about 95% completion of the progress bar, the update stalled.

- I killed the stalled AAM update in the Task Manager, then rebooted.

After reboot, these processes had been added to startup:

- Creative Cloud.exe

- Adobe CEF Helper.exe

I killed these two unwanted processes in the Task Manager,

then uninstalled "Creative Cloud.exe" using:

Control Panel\All Control Panel Items\Programs and Features

After reboot, the two unwanted processes

were no longer present in the Task Manager.

Now that I am logged in with my Adobe ID, I am going to run

AAM again from the Start Menu shortcut and see what happens.

UPDATE EDIT:

I am now logged in and I have just tried again

to run AAM from the Start Menu shortcut.

Error:

    This topic has been closed for replies.

    22 replies

    Legend
    July 12, 2013

    AAM was replaced by the CC app.  Do like it says.

    Inspiring
    July 12, 2013

    How about... no thanks.

    If that's the case, I will avoid AAM entirely.

    Why replace a CS6 application with a 'shepherding tool' for CC?

    If I have no plan to subscribe to CC at this time,

    why would I want these unnecessary processes running on my system?

    - Creative Cloud.exe

    - Adobe CEF Helper.exe

    John T Smith
    Community Expert
    Community Expert
    July 12, 2013

    You may need to watch for forum talk about updates, and then do a manual download and install

    Starting at http://www.adobe.com/downloads/updates/ - which, unfortunately, will need to be done for each CS6 program