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D
Derjis
Inspiring
May 15, 2019
Question

Your advice is to drop several thousand dollars on a new computer?

  • May 15, 2019
  • 1 reply
  • 1103 views

Risking the ol' banhammer:

So, to be clear, Kevin, you guys revoked the licenses for older versions of your software, making it essentially illegal for your paying customers with older hardware to run your software. Instead of providing workarounds or solutions, your advice is to drop several thousand dollars on a new computer? Have I got that right?

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      1 reply

      C
      CloudDisaster
      Known Participant
      May 15, 2019

      Derjis  wrote

      Risking the ol' banhammer:

      So, to be clear, Kevin, you guys revoked the licenses for older versions of your software, making it essentially illegal for your paying customers with older hardware to run your software. Instead of providing workarounds or solutions, your advice is to drop several thousand dollars on a new computer? Have I got that right?

      Derjis Isn't this essentially SaaS in a nutshell?  You don't own anything.  Even your licensing terms are up for retro-active alterations.

      vader-lando.jpg

      Was the jump from 12 to 13 that monumental from a resource perspective?  No one thinks the OP is experiencing something unusual?  The buy a new computer "solution" is really astonishing.

      The OP lists his computer as being 2016.  A 3 year old computer shouldn't be expected to run PP13?  Wow.

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        May 15, 2019

        CloudDisaster  wrote

        A 3 year old computer shouldn't be expected to run PP13?  Wow.

        It's not the age of the computer. It's the fact that the computer was underpowered to start with.

          C
          CloudDisaster
          Known Participant
          May 15, 2019

          https://forums.adobe.com/people/Peru+Bob  wrote

          CloudDisaster   wrote

          A 3 year old computer shouldn't be expected to run PP13?  Wow.

          It's not the age of the computer. It's the fact that the computer was underpowered to start with.

          OK, but computers don't crash because they're slow, do they?  The OP mentions nothing showing up in the monitors.  Again--that doesn't sound like a problem with being under-specced to me...

          Unless there are specific GPU requirements in 13 that preclude him using his laptop?  I don't edit on a laptop, but I am using a nine year old CPU (with a modern GPU).  I don't experience anything beyond the typical Adobe jankiness.

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