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Participant
February 21, 2025
Question

你好, 我从我们官网下载了一个pdf, 本地用wps打开一切正常, 拖到浏览器就会乱码, 然后用别的浏览器打开也是正常, 这个是怎么回事, 有没有解决方案

  • February 21, 2025
  • 2 replies
  • 184 views

你好, 我从我们官网下载了一个pdf, 本地用wps打开一切正常, 拖到浏览器就会乱码, 然后用别的浏览器打开也是正常, 这个是怎么回事, 有没有解决方案

2 replies

Souvik Sadhu
Community Manager
Community Manager
June 9, 2025

Hi @Friendly_photographer4542,

 

I hope you are doing well. I'm sorry for your experience viewing PDF files and for the delayed response.

 

Do you still experience the issue? When you refer to viewing the file in the browser, is it through the Acrobat Web Extension?

Would you mind sharing a screenshot of what you see and a sample file for us to test in-house? 

 

Also, this would help us understand if this is an issue of rendering with Acrobat Web's engine or something to do with the way your web browser handles PDF files.

 

Look forward to hearing from you.


Regards,
Souvik.

kglad
Community Expert
Community Expert
February 21, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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