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suzannerd13
suzannerd13
Participant
March 9, 2017
Answered

$1 payments taken out of my account

I renewed my annual Reader export .pdf to Word tool and that payment went through just fine.   However, an additional two payments of $1 each were also pushed through.  I cannot find anywhere on the website where I might get an answer to this.  Please contact me - Suzan Lorraine.  I would appreciate an explanation.

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    John T Smith
    John T SmithCorrect answer
    Community Expert
    March 9, 2017

    Reader is FREE

    https://accounts.adobe.com/ then click Plans & Products at the top to find a list of your program subscriptions

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    2 replies

    Claudio González
    Claudio González
    Legend
    March 10, 2017

    Many companies, when receiving payments from clients, make a $1 charge to test if the account/card is functioning. This charge is reversed later.

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    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 9, 2017

    Reader is FREE

    https://accounts.adobe.com/ then click Plans & Products at the top to find a list of your program subscriptions

    Translate
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